Job Description

About The Role

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We are looking for a proactive and detail-oriented Technical Business Analyst to join our team. The ideal candidate will play a critical role in bridging the gap between business needs and technical solutions. Experience in the health insurance industry is highly desirable, as is working knowledge of Salesforce platforms.

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Key Responsibilities

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- Collaborate with stakeholders, product owners, and technical teams to gather, document, and analyze business and functional requirements
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- Translate business needs into technical specifications and user stories
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- Assist in designing solutions that align with business objectives, especially within health insurance operations such as claims, enrollment, and provider management
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- Work closely with developers, testers, and project managers to ensure accurate delivery of features
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- Support UAT planning and execution, including writing test cases and validating outcomes
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- Monitor and communicate project progress and potential risks to stakeholders
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- Help enhance business processes through data analysis and recommendations
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Required Skills & Experience

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- 3+ years of experience as a Business Analyst or Technical Analyst
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- Strong analytical, problem-solving, and communication skills
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- Experience working with cross-functional teams in agile or hybrid methodologies
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- Familiarity with API integrations, data mappings, and documentation
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- Proficient with tools such as JIRA, Confluence, Excel, and diagramming tools
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Desirable Qualifications

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- Experience in the health insurance domain, including exposure to claims processing, member enrollment, or provider systems
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- Working knowledge of Salesforce (e.g., Service Cloud, Health Cloud, or general platform usage)
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- Understanding of healthcare data formats is a plus
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- Salesforce certifications are a bonus
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Why Join Us?

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- Chance to work on impactful projects in the healthcare industry
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- Collaborative and inclusive team culture
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- Growth and learning opportunities in both technical and business domains
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📌 Technical Business Analyst - Immediate Start for a long-term project (Hornsby)
🏢 Advance Delivery Consulting
📍 Hornsby