Job Description

Rydges Sydney Airport, 8 Arrival Court, Sydney International Airport, New South Wales, Australia

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Posted Sunday 19 July 2026 at 2:00 pm | Expires Thursday 20 August 2026 at 1:59 pm

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Key Responsibilities

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- Oversee and manage all hotel operations during the night shift, ensuring security, service standards, and smooth departmental coordination.
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- Deliver exceptional guest service, including check‐ins/outs, responding to concerns, and ensuring all requests are actioned and followed through.
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- Complete the night audit process accurately, ensuring all revenue and payments are posted, balanced, and supported with correct documentation.
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- Supervise night team members, maintaining communication, performance standards, and adherence to operational policies and procedures.
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- Work collaboratively with Housekeeping, Reservations, and Maintenance to ensure rooms and guest needs are prepared and delivered accurately.
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- Maintain operational readiness by completing opening/closing duties, protecting equipment, and supporting other departments when required.
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What You'll Bring

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- Previous experience in front office or overnight hotel operations acting as the manager on duty.
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- Solid guest service capability,



with expertise in anticipating needs and resolving issues with tact, diplomacy, and urgency.
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- Highly proficient in front office systems, night audit processes, and hotel property management software.
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- Experienced in accurate financial reconciliation, including posting revenue, balancing payments, and identifying discrepancies.
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- Well‐developed communication and leadership skills, supervising night staff and maintaining effective inter‐departmental collaboration.
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- Comprehensive knowledge of WH&S; guidelines, hotel operational procedures, and local area information relevant to guest experience.
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How You Work

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- Hands‐on and non‐hierarchical — leads from the front.
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- Resilient and solutions‐focused — stays calm, moves fast.
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- Growth mindset — learns, shares, and levels up others.
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Benefits

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- 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
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- $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
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- Seasonal perks at Thredbo.
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- Rapid career growth across our hotel & entertainment network.
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- Paid parental leave; community & volunteering opportunities.
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📌 Night Manager - Rydges Sydney Airport (New South Wales)
🏢 Event Hospitality & Entertainment
📍 New South Wales