Job Description

Job Description

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Apprentice opportunities are available for an immediate start within one of our accommodation villages located in the Bowen Basin, QLD. Join our Catering team as a 1st, 2nd or 3rd Year Apprentice and build your cookery career in a fast‐paced, supportive kitchen environment.

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Benefits

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- Equalised fortnightly pay + Super
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- Permanent full‐time opportunities supporting the completion of your apprenticeship, followed by clear pathways for career progression through continued training
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- Annual Staff Retention Bonus (Conditions Apply)
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- Food and accommodation provided on site (for those not living locally to the Village)
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- Access to Civeo's Employee Platform – The Civeo Hive, offering discounts and deals across hundreds of retailers
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- Access to on‐site facilities such as Gyms, Hubs and Pools (may vary per Village)
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- Access to wellbeing and employee programmes including Employee Assistance Programme (EAP) and on‐site Health & Lifestyle Coordinators, providing personal exercise plans and nutritional education
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- BYO Work Mate Referral Incentive Program – get paid for referrals! (Conditions Apply)
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Qualifications & Requirements

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- Ideally experience working in commercial kitchens
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- Capability to work well under pressure
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- Demonstrated experience working successfully in a team
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- Flexibility to work day and/or night shifts if required for your role
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- Knowledge of workplace safety systems and compliance
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- Valid working rights within Australia for the next 4 years (Sponsorship NOT available)
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- Exceptional communication and time‐management skills
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- Remote work experience (highly regarded)
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- Current Driver's Licence (highly regarded)
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- Commitment to complete written and practical competencies and assessments towards Apprenticeship
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Responsibilities

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People

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- Understand annual personal and company objectives and take part in regular appraisal processes to assess performance and provide feedback to management
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- Undertake technical and other training as required and attend periodic team and individual meetings as required
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- Work harmoniously with the Kitchen team and other Village teams and behave in a proper manner at all times
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- Always apply safe work practices to contribute to the safety culture at Civeo
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Customers

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- Liaise with customers in a friendly and helpful manner, taking note of their comments and suggestions and alerting the Executive Chef
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- Develop excellent product knowledge and advise guests and staff accordingly
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- Meet all guest satisfaction targets relating to food and beverage services
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- Facilitate and maintain a safe environment for our customers
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Process

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- Prepare and present standard menus to the agreed menu cycle and production plan
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- Maintain safe and hygienic food preparation and storage areas, including proper storage of food, equipment, utensils and implements
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- Safely handle knives throughout work activities, minimising injuries, and undergo refresher knife skills training where required
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- Carry out work safely to company and statutory standards, including HACCP and ISO accreditations
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- Carry out daily temperature checks of fridges, freezers, storage areas, deliveries, recording results and taking appropriate action if any fall below standard
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- Ensure that the correct uniform and protective clothing is worn, in a clean, pressed and presentable condition, following Civeo policies on uniform and appearance
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- Ensure all health, safety, quality and environmental standards and legislation are strictly met, ensuring a safe environment for employees, customers, contractors and visitors, and promptly reporting any issues, potential issues or near‐miss events
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- Follow Standard Work Instructions in all relevant areas of the kitchen and contribute ideas for improving processes and procedures
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- Promptly bring equipment breakdowns and repair requirements to the attention of the Executive or Sous Chef
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- Promptly bring raw or cooked food quality issues to the attention of the Executive Chef or Sous Chef
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Finance

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- Assist in ensuring cost‐effective and effective use of food and other stock items, ensuring sufficient stocks at all times while reducing waste
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Other

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- Any other required duties appropriate to the scope, nature and seniority of the role
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Skills, Knowledge and Experience

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- Knowledge of workplace safety systems and compliance, including responsibilities to self, other persons and property, including the safe operation of plant and equipment and manual handling
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- Knowledge of equipment and materials routinely used in kitchen operations
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Competency & Behaviours

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- Meets all team deadlines and responsibilities
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- Listens to others and values opinions
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- Helps team leader to meet goals
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- Welcomes newcomers and promotes a team atmosphere
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- Seeks win‐win relationships
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- Builds customer confidence
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- Is committed to increasing customer satisfaction
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- Sets achievable customer expectations, assumes responsibility for solving customer problems, and ensures commitments to customers are met
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- Solicits opinions and ideas from customers
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- Responds to internal customers
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- Sets specific requirements for all requests
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- Meets commitments and delivers solid results against expectations
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- Looks for ways to improve
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- Meets commitments, works independently and accepts accountability
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- Handles change, sets personal standards and stays focused under pressure
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- Meets attendance and punctuality requirements
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- Steps up when asked
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- Can easily establish good relationships with customers and staff
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- Relates well to people at all levels
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- Has networked with a wide range of contacts
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- Is able to use humour to bring warmth to relationships with others
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Physical Requirements

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High level of physical fitness, health and strength

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Lift, push, pull and carry up to approximately 20kgs

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Stand and walk for extended periods of time

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The ability to bend, stretch, twist or reach with your body, arms and legs

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Squat, crouch and sit

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Reach above shoulder level, chest to shoulder level, below chest level and behind body

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Twist, turn and tilt neck

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Good hand‐eye coordination

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Tolerate exposure to dust and cleaning chemicals

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Tolerate working in hot and cold temperatures

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Push a trolley

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Use a step ladder

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Unimpaired vision (including with the aid of prescription eye glasses)

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Unimpaired hearing (including with the use of a hearing aid)

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Manual dexterity, strength and steadiness – the ability to move hands and fingers to grasp, manipulate and assemble objects

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Stamina – The ability to exert yourself physically over long periods

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Trunk strength – The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without fatiguing

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Tolerate any required personal protective equipment (PPE) such as gloves, or other PPE deemed necessary

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📌 Apprentice Chef | Nebo | 14:7 (Townsville)
🏢 Civeo Australia
📍 Townsville