Service Desk Analyst - Customer-Focused IT Support (Melbourne)

Service Desk Analyst - Customer-Focused IT Support (Melbourne)

21 Aug
|
Defence Health
|
Melbourne

21 Aug

Defence Health

Melbourne

Defence Health is seeking a customer-centric Service Desk Analyst to join our Melbourne-based Service Team. This role provides qualified ICT support to staff and customers, including software, hardware and network troubleshooting and incident resolution.

You will deliver proactive service, liaise with ICT staff and external providers to resolve complex issues, support SLA targets, and act as a service desk coordinator for 1st level support, with 1–2+ years in Service Desk or IT management

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📌 Service Desk Analyst - Customer-Focused IT Support (Melbourne)
🏢 Defence Health
📍 Melbourne

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