You'll support a portfolio of SEO, PPC, and web clients, helping with monthly reporting, contributing to strategy, and being a reliable point of contact day-to-day. You'll work closely with our SEO, paid, and web specialists, and learn to translate technical work into explicit client communication without losing the detail.
You'll thrive here if you:
- Have around 1 year of experience in a client-facing or coordinator role at a digital agency
- Have a working knowledge of SEO — you're comfortable looking at a Search Console report and know what impressions, CTR, and indexing issues mean
- Have some exposure to PPC — you understand the basics of Google Ads, what CPA means, and why conversion tracking matters
- Are comfortable sitting in on website or UX conversations and following along without needing everything explained twice
- Write clear, professional emails and follow up without being chased
- Are curious about clients' businesses, not just their campaigns
What we offer:
- $65k–$85k + super, based on experience
- Camberwell office, hybrid working
- Hands-on mentorship from senior account and channel specialists
- A real say in how we work — we're rebuilding processes and want your input
- Clear path into Account Manager and beyond
📌 Digital Account Manager (Melbourne)
🏢 Kerner Norland
📍 Melbourne
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