Job Description

Ready to take quality beyond compliance? Join us to lead improvement, raise standards, and help shape system transformation.

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THE OPPORTUNITY

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Driscoll's is seeking an experienced Quality Manager to lead fruit quality performance across our supply chain, playing a key role in transforming and embedding our Quality Management System and elevating quality capability across the business.

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Reporting to the Supply Chain Director, you will be responsible for driving product quality, consistency, shelf life outcomes and retailer performance while coaching and supporting a national team of Quality Control Officers across our network of distribution centres.

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This is a business-critical role with significant influence across growers, operations, supply chain, sales and customers. You will drive continual improvement across product quality and post-harvest management while ensuring our Quality Management System remains effective and fit for purpose. Some of your key responsibilities will include:

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- Coaching and development of quality control teams.
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- Maintenance and continuous improvement of our Quality Management System and implementation of new systems.
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- Leading strategic Quality initiatives and project management.
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- Leading cold chain compliance including setting of standards, from farm to customer shelf.
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- Analysing quality trends, customer feedback, rejects and retailer performance to identify improvement opportunities.
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- Leading investigations, root cause analysis and corrective actions relating to quality issues.
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- Partnering with growers, DCs and operational teams to improve product consistency and shelf life.
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- Supporting new product introductions and product performance initiatives.
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- Developing quality standards, reporting frameworks and performance measures.
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- Building solid relationships with key retail customers and internal stakeholders.
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- Degree qualifications in Agriculture, Food Science or a related discipline.
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- Experience in a similar role within fresh produce or perishable goods.
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- Strong knowledge of quality management systems and post-harvest management principles.
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- Strong stakeholder management skills and the ability to influence across multiple functions.
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- Ability to travel interstate from time to time.
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- Unrestricted working rights.
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WHY DRISCOLL'S?

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Driscoll's is the world's leading berry company and Australia's largest branded berry business.

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This role offers the opportunity to make a genuine impact on quality outcomes across a national supply chain while working closely with growers, operations teams and some of Australia's largest retailers.

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Want to join Driscoll's?

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Our passion for berries extends to nurturing our people, we invest in your growth and prosperity through various benefits:

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- Workplace Flexibility: We believe in giving staff a better work life balance and offer hybrid work arrangements for this role.
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- Paid Parental Leave: Up to 12 weeks' pay for the primary carer and up to 2 weeks for the secondary carer.
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- Mentoring and Coaching: Programs designed to support your professional development including access to global mentoring programs.
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- Employee Perks: Service recognition awards and access to perks and discounted products through our recognition program
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- Annual Health Program: Seasonal flu shots onsite.
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- Study Leave: Leave to support your educational pursuits.
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- Employee Assistance Program (EAP): Tailored well-being programs, confidential advice and big brand discounts!
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- Novated Car Lease: Enjoy the convenience and savings on a novated lease.
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Experience the Driscoll's difference. Apply now to connect with our friendly team and learn more about the exceptional employee experience at Driscoll's.

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📌 Quality Assurance Manager (Victoria)
🏢 Driscoll's
📍 Victoria