Job Description

Join a Team That Takes Pride in Every Home

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At Burbank, we know that our relationship with customers doesn't end when we hand over the keys. As a Home Care Inspector, you'll play a critical role in ensuring our customers receive exceptional support throughout the maintenance and warranty period, helping protect the quality and reputation of the homes we build.

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This is a varied, hands-on role that combines construction knowledge, project coordination, customer service, and problem-solving. You'll manage maintenance and warranty inspections, coordinate trades, oversee rectification works, and guide customers through the process with professionalism and confidence.

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What You'll Be Doing

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- Conduct maintenance and warranty inspections across residential homes
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- Identify building defects and determine appropriate rectification solutions
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- Coordinate and manage trades throughout the maintenance and warranty process
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- Schedule and monitor works to ensure projects are completed on time and to Burbank standards
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- Liaise with homeowners, trades and internal stakeholders to ensure clear communication throughout each job
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- Resolve issues and disputes in a fair and professional manner
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- Ensure all works comply with relevant building regulations, contractual obligations and safety requirements
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- Maintain accurate documentation and reporting
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- Support the presentation and upkeep of display homes within your allocated area
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What You'll Bring

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We're looking for someone who enjoys construction, is practical in their approach, and thrives in a fast-paced environment where no two days are the same.





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Ideally, You'll Have

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- Experience within the residential building or construction industry
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- Project coordination, project management or scheduling experience
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- A trade background or strong technical understanding of residential construction
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- Knowledge of building standards, regulations and industry best practices
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- Strong organisational skills and the ability to manage multiple jobs at once
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- Excellent communication and relationship-building skills
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- A solutions-focused mindset with strong problem-solving abilities
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- Confidence making decisions and having difficult conversations when required
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- A positive attitude, resilience and a genuine commitment to providing great customer outcomes
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- A stable employment history demonstrating reliability, commitment and a solid work ethic
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Why You'll Love This Role

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This is an opportunity to join a supportive team where you'll have autonomy, variety, and the chance to make a real impact on the customer experience.

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You'll work alongside experienced industry professionals who genuinely care about quality outcomes and helping each other succeed.

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Why Burbank?

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- Competitive salary
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- Fully maintained company vehicle
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- Rewards Gateway – exclusive discounts on shopping, dining, entertainment and more
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- Burbank home discounts
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- Career development opportunities
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- People-first initiatives
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Burbank believes that our people are our greatest asset. We celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive.

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📌 Home Care Inspector (Victoria)
🏢 Burbank Group
📍 Victoria