Job Description

Senior Project Manager – Salesforce

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NRI Australia & New Zealand

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At NRI, we don't just deliver technology—we deliver transformation. Backed by global reach and local expertise, we partner with clients to provide end-to-end digital solutions that drive innovation and business success.

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We are seeking a highly capable and motivated Project Manager to lead Salesforce‐led digital transformation projects, with exposure to SAP and Oracle initiatives. This role will see you managing project planning and execution, coordinating cross‐functional teams, and ensuring project outcomes align with client objectives, timelines, and budgets.

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Key Responsibilities

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- Lead end‐to‐end delivery of Salesforce (primary) and SAP/Oracle (secondary) transformation projects.
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- Develop and manage project plans, schedules, milestones, and resource allocations.
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- Translate business requirements into actionable project deliverables.
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- Coordinate multidisciplinary teams, including developers, testers, and client stakeholders.
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- Oversee project governance, financials, reporting, risk management, and contingency planning.
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- Drive continuous improvement and innovation in delivery practices.
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- Prepare and maintain documentation including solution designs, reconciliation, and executive reporting.
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- Ensure visibility of progress, value‐add outcomes, risks, and blockers across all communications.
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Skills, Experience & Qualifications

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Mandatory

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- Minimum 5 years of Salesforce implementation experience.
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- Strong hands‐on experience using Jira, including setup, dashboards, and reporting.
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- Proven commercial acumen—managing cost, pricing, profitability, and extensions.
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Technical & Professional

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- Strong understanding of project management methodologies (Agile and Waterfall).
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- In‐depth knowledge of Salesforce platform capabilities.
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- Experience delivering CX‐focused Salesforce projects—Sales Cloud, Service Cloud, Experience Cloud, CPQ/RCA.
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- Demonstrated ability to manage complex stakeholder environments and mitigate project risks.
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- Strong communication, leadership, and organisational skills.
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- Experience in digital transformation or enterprise‐scale projects within consulting or qualified services environments.
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- Experience contributing to business development, resource planning, and pricing.
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Why Join NRI?

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- Be part of a global brand with local decision‐making power.
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- Work on high‐impact Salesforce and enterprise transformation projects.
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- Collaborative culture driven by innovation and excellence.
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- Opportunities for career growth and development in a dynamic digital services environment.
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Ready to lead transformation?

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Apply now or connect with us to learn more about joining NRI's growing team of digital innovators.

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Seniority level: Mid‐Senior level

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Employment type: Full‐time

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Job function: Information Technology

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📌 Senior Project Manager - Salesforce (New South Wales)
🏢 NRI Australia & New Zealand
📍 New South Wales