Your new company Hays is proud to be partnering with a growing and innovative Sunshine Coast organisation operating within the construction services sector. Renowned for delivering specialised solutions that support building and renovation projects, the business has established a strong reputation for quality, reliability, and exceptional customer service. Due to continued growth, an exciting opportunity has become available for an experienced and organised Administration Coordinator to join their close-knit team.
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Your new role
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As the Administration Coordinator, you will play a pivotal role in supporting the day-to-day operations of the business and ensuring everything runs smoothly behind the scenes. This is a diverse and fast-paced position suited to someone who thrives in a busy setting and enjoys coordinating multiple priorities.
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Key responsibilities will include:
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- Managing incoming and outgoing phone enquiries professionally
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- Email management, overseeing and managing a busy inbox, always ensuring prompt replies and follow-up to customers.
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- Coordinating appointments, bookings and job schedules
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- Maintaining accurate records and performing high-volume data entry
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- Liaising with customers, suppliers and internal stakeholders to ensure seamless communication
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- Providing administrative support across the wider team
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- Assisting with workflow coordination and daily office administration
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- Following established systems and procedures to maintain operational efficiency and consistency
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- Supporting the smooth delivery of operational and customer service activities
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What you'll need to succeed
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- Experience working within a trade, construction, maintenance or service-based business is highly desirable
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- Previous experience working within a busy office environment
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- Strong scheduling, coordination and time management skills
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- Excellent customer service and stakeholder engagement abilities
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- High attention to detail with exceptional organisational skills
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- A proactive, solutions-focused mindset with the ability to manage competing priorities
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- Confidence working across multiple systems and following established processes
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What you'll get in return
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- Competitive salary package on offer
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- Permanent full-time opportunity
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- Monday to Friday position with early start and finish times, allowing for greater work-life balance.
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- Join a growing and successful Sunshine Coast business
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- Supportive, collaborative, and welcoming team culture
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- Varied and engaging role where no two days are the same
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- Work within a business that values initiative, teamwork, and exceptional customer service
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- Long-term career opportunities within a stable and expanding organisation
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