Job Description

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

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We are guided by our cultures & values, creating a great place to work.

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We stand for equality, diversity and inclusion.

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We care about people & planet and promote health & wellbeing.

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We nurture your development and provide career opportunities to unlock your potential.

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What you need to know

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Working at IKEA has its benefits and rewards:

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- Leave entitlements – 5 weeks Paid Annual, Paid Parental, Family & Community and much more
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- 24/7 access to our Employee Assistance Program for health and wellbeing support
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- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
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- Free Co-worker parking
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- Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers).
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- Bonus programme (where eligible)
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- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
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Additional information:

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This role is Permanent Full-time, 76hrs/ fortnight

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The internal job title for this role is Shopkeeper

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As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work alternating weekend shifts (both Saturday and Sunday).

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About this work area

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As Shopkeeper your responsibilities will include, but are not limited to:

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- Optimising sales and profitability by taking ownership of your business and the range and actively promoting the IKEA commercial priorities and volume commitments.
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- Acting quickly on commercial opportunities and customer feedback, as well as keeping an active eye on competition, supply and performance analysis.
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- Ensuring that the shop is in excellent shape and fully stocked at all times so that customers can make a buying decision on their own.
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- Creating an environment of trust by encouraging open, constructive, honest, two-way feedback with your team and other colleagues while providing an inspiring and motivating direction for co-workers and engaging them fully in the IKEA objectives.
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- Support your manager in managing the recruitment, retention, performance management, succession planning and competence development of the team.
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- Working to ensure adequate coverage at all times through proactive staff planning
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- Ensuring co-workers are actively supported in their daily work and you actively develop, coach and mentor your team through set reviews and on the job conversations.
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Who you are

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As Shopkeeper you are and/or have:

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- Passionate about home furnishing, love sales and have a and a desire to lead and motivate your own team within a leading retailer.
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- Business-minded and result-driven with a strong customer focus.
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- Have previous experience managing and leading a retail store or a large home furnishing business with demonstrated success in driving sales growth.
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- Have an energetic leadership style; you thrive on the buzz you get from fast paced retail workplace.
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- Ability to influence and communicate effectively, that provides rapid customer-focused problem solving with a smile on your face.
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📌 Retail Sales Manager (Department Manager) (New South Wales)
🏢 Ikea
📍 New South Wales