Frey Consulting Group in Melbourne is seeking an experienced Head of Customer Operations to lead a major transformation across customer services and billing. You will connect people, processes and systems to deliver a more effective, scalable, and customer-centric operation.
Reporting to the Chief Commercial Officer, you will drive end-to-end delivery, governance and revenue integrity, leveraging automation and AI as core pillars of the program. A pragmatic, data-driven leader is essential.
#J-18808-Ljbffr
📌 Head of Customer Operations & AI-Driven Transformation (Melbourne)
🏢 Frey Consulting Group
📍 Melbourne
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.