Operations Assistant

Reporting to: Head of Event Operations

Purpose

This position will provide administrative and on-ground support for the Operations and Infrastructure team for the Melbourne Cup Carnival 2026 build and delivery.

Stakeholders

Internal: Executive team, department heads, managers, Board of Directors, and the broader VRC team. External: VRC members, customers, clients, suppliers, vendors, and relevant industry networks and associations.

Focus

- Provide operational support for the operations, infrastructure and hospitality teams for the duration of The Melbourne Cup Carnival build and delivery.
- Provide administrative excellence and oversee delivery of actions, support for implementation of processes
- Provide site support for our delivery team
- Event day operational support
- Event day – Help Desk
- Contribute to a collaborative, high-performing team culture and support continuous improvement.

Success Measures (KPIs)
- High stakeholder satisfaction scores and positive feedback from Operations and Infrastructure team

Core Capabilities
- Build and maintain strong relationships across the associated teams.
- Implement and maintain organised systems and processes




- A can-do attitude and team player
- Manage workload effectively, with guidance from leaders, to maintain a healthy balance between high-quality creative output and personal wellbeing.
- Support an inclusive workplace where diverse perspectives are valued, and feedback is encouraged, constructive, and solution focused.
- Contribute to a positive and respectful team workplace that values open communication, creative collaboration and mutual support.
- Manage workload effectively, with support from leaders, to balance high-quality output with personal wellbeing.

Values Think VRC: We deliver with one purpose and plan. We’re one VRC team.

Create Joy: We design every experience, for our members, customers and each other, to create joy.

Be Gutsy: We are grounded in our heritage; we’re brave and curious in our pursuit of a bigger future.

F-Learn: We fail but learn, treating setbacks as opportunities for growth.

Care Deeply: We genuinely care about each other: our people, our members, are customers and our community.

📌 Event Operations - Operations Assistant (Melbourne)
🏢 Victoria Racing Club
📍 Melbourne