Employment Term: Permanent Part Time (30 hours per week)
Remuneration: $28.89 p/hr + Super + NFP Salary Packaging (save tax and increase your take home pay) + commission program for high performers
Applications will be reviewed as they are received, and therefore may result in the role closing early if the right applicant is found.
AssistantRetail Supervisor|Lifeline
- Employment Term: Permanent Part Time (30 hours per week)
- Location: Caloundra
- Remuneration: $28.89 p/hr + Super + NFP Salary Packaging (save tax and increase your take home pay) + commission program for high performers
Applications will be reviewed as they are received, and therefore may result in the role closing early if the right applicant is found.
Make a meaningful difference withLifeline
Lifeline Queensland is part of a national network bringing hope to Australians doing it tough. Around 750 lives are lost to suicide every year in Queensland. Through our state-wide footprint of crisis support, training and retail services, and the compassionate offer of support, we can save lives.
As an Assistant RetailSupervisor , you’ll be encouraged to grow, develop and feel empowered, contributing to the meaningful work of Queensland’s leading charity retail brand. Everyday our 120 stores across Queensland sell donated goods, giving pre-loved items a second life and bringing in profit to support our Crisis Support Line and suicide prevention services.
Let’s make a meaningful difference, together.
Your part in our Lifeline team
Along with your passion for your local community and leading a store that provides excellent customer service you will:
- Demonstrate a passion for Lifeline and its purpose, promoting its service and value to the community through personal actions, behaviours, practices and outcomes
- Support the Retail Supervisor in all aspects of a retail operation and delegate responsibilities where appropriate to ensure sound business practices are adhered to and sales targets are achieved
- Work with staff and volunteers to review and monitor pricing, visual merchandising, promotional events and selling techniques to ensure that profitability is maintained and improved
- Maintain effective communication channels within direct team, regional support functions and external stakeholders and provide assistance to team members in handling customer complaints / enquiries.
- Identify issues and opportunities based on selling and customer feedback
- Set objectives and prioritise tasks, ensuring objectives are tied to overall business strategy
- Coach and develop direct reports daily, ensuring development goals are linked to business objectives and improved performance
What makes a difference for us
To be successful for this role you will need to be/have:
- Availability to work every second weekend
- Be passionate about Lifeline and be able to articulate its purpose
- Demonstrated experience in retail management (or hospitality management), including experience in coaching and mentoring people
- Ability to deliver a high level of customer service and exceed customer expectations
- Demonstrate enthusiasm and eagerness to learn the fundamentals of all store roles, including but not limited to customer service, visual presentation, online marketing and stock control