Job Description

Full-Time | Monday to Friday, 9:00am – 5:00pm
n Salary: $80,000 – $100,000 + Super
n Lead the Operations of a Successful Real Estate Office!
n An exciting opportunity is available for an experienced Office Manager to join a well established real estate business in Melbourne's western suburbs.

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This is a hands on leadership role where you'll be responsible for the day-to-day operations of the office while supporting a high-performing team across property management and sales. Working closely with senior leadership, you'll play a key role in ensuring the business runs efficiently and continues to deliver exceptional service.

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About the Role:

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You'll be responsible for overseeing office operations, supporting staff and maintaining efficient business processes.

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- Managing the day-to-day operations of the office.
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- Supporting and supervising the property management team.
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- Overseeing a residential property management portfolio.
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- Managing trust accounting and general accounts administration.
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- Processing invoices and coordinating supplier payments.
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- Assisting with payroll and staff administration.
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- Ensuring compliance with industry legislation and internal procedures.
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- Coordinating staff onboarding and training.
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- Monitoring team performance and maintaining high service standards.
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- Managing escalated landlord, tenant and client enquiries.
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- Supporting business operations, reporting and process improvements.
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- Coordinating communication between the sales and property management teams.
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- Maintaining accurate records, systems and documentation.
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About You To be successful, you'll have:

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- Previous experience as a Real Estate Office Manager or in a senior real estate operations role.
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- Robust knowledge of residential property management.
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- Experience with trust accounting.
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- Excellent organisational and time management skills.
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- Proven leadership and team management experience.
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- Strong communication and problem-solving abilities.
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- High attention to detail and the ability to manage competing priorities.
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- Current Victorian Agent's Representative Certificate.
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- Current Driver's License and reliable vehicle.
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- Experience using PropertyMe and Inspection Express will be highly regarded.
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What's on Offer?

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- Competitive salary of $80,000 – $100,000 + Super.
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- A leadership position with the opportunity to influence business operations.
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- Supportive and collaborative team environment.
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- Stable Monday to Friday working hours.
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- On-site parking.
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- Regular team celebrations and recognition events.
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- The opportunity to join an established business with a strong reputation and long-standing team.
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If you're ready to take the next step in your real estate career and thrive in a fast-paced leadership role, id love to hear from you.

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📌 Office Manager - Real Estate | Melton (Long Forest)
🏢 Gough Recruitment
📍 Long Forest