21 Aug
|
City of Boroondara
|
Melbourne
21 Aug
City of Boroondara
Melbourne
City of Boroondara is seeking a Quality and Training Officer to work closely with Customer Connect and Council teams. The role focuses on evaluating customer interactions, identifying training opportunities, and delivering engaging training both in person and virtually to improve service quality.
The successful candidate will have contact centre experience, be adept with knowledge management tools, and apply Agile methods to training initiatives while collaborating with diverse stakeholders
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📌 Customer Experience Quality & Training Lead (Melbourne)
🏢 City of Boroondara
📍 Melbourne