The University of Sydney seeks a Senior Manager, Complaints Policy and Reform to lead the university's complaints policy and reform agenda. The role blends strategic thinking with hands-on delivery, including drafting policies, developing frameworks and engaging stakeholders to drive improvements in complaint handling across the organisation.
Working with senior leaders, legal advisors and subject matter experts, you will ensure policies stay aligned with legislation, sector expectations and
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📌 Policy Reform Lead - Complaints & Governance (City of Sydney)
🏢 usyd
📍 City of Sydney
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