Job Description

Motor Neurone Disease Association of Victoria – Ringwood VIC

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Are you an experienced administrator with a passion for helping others and delivering excellent customer service? Join our fabulous Equipment Service team at MND Victoria and make a meaningful difference every day.

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Our Equipment Service provides essential aids - like wheelchairs and electric beds - on loan to people living with motor neurone disease (MND). We're seeking a positive, proactive team player to support this vital service.

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As an Equipment Service Officer, you'll work within a dedicated team of six to coordinate the smooth delivery, collection, and tracking of equipment, ensuring it reaches those who need it safely and promptly.

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Key responsibilities include:

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Processing equipment requests and returns via our CRM (currently Salesforce)

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Liaising with clients, families, and allied health professionals

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Scheduling and coordinating equipment movements

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Cleaning and preparing equipment for dispatch

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Supporting general office operations

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To be successful, you'll bring:

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A qualification in business administration (or equivalent experience)

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Excellent customer service and communication skills

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A "can-do" attitude and strong team ethic

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Great computer skills and attention to detail

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Willingness to learn about disability aids and assistive equipment

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A passion for working in a not-for-profit community-focused organisation

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Be part of a supportive, vibrant team

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Work that matters—helping people live better with MND

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Salary packaging to boost your take-home pay

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Generous salary range and permanent full-time stability

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Full time | Permanent
n Salary: $80,000– $85,795 + super + salary packaging

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📌 MND Equipment Service Officer (Williamstown)
🏢 Motor Neurone Disease Association of Victoria
📍 Williamstown