Medical Receptionist - Join the future of healthcare!

HealthMint Medical Centre in Croydon is seeking an enthusiastic and reliable team member for a long term permanent part-time role. Are you a bubbly, highly motivated people person who has an open-minded vision for a new ideal approach to healthcare? If yes, then this is the job for you!

Permanent weekly hours:
Croydon: Thursday 8:15am–5:00pm and Friday 8:15am–6:15pm
Saturday: 8:15am–12:15pm on a fortnightly rotation

The ideal candidate would also be available to cover both planned and unplanned leave across our two locations in Cranbourne and Croydon. Cover shifts on a weekday would be either a full day (approx 8:15am-6:15pm) or a combination of morning (approx 8:15am-1:15pm) or afternoon/evening shifts (approx 2:00pm-6:15pm) and Saturdays (8.15am - 12:15pm). Must be available during school holidays.

Our busy private medical group is seeking an amazing Healthcare Concierge with excellent organisation and administrative skills to become part of our team. This position would suit someone who is looking to really sink their teeth into our recent approach to general practice, who is open to trying something different; tech-savvy; comfortable with working across multiple apps and programs, very organised and looking to grow alongside an exciting company.

About us

We believe in looking at things from different perspectives in order to help people reach their potential.





You know how alot of young families who need to go to the doctor often hate being rushed in and out like just another number (in a factory or train station)? And how they aren'treally heard anddon't enjoy being in medical centres because the whole space feels sterile and uncomfortable? Well, what we have done is createa new standard for GP clinics withbeautifully relaxing spaces where you feel confident that your health is in good hands, where appointments run on time and where you feel like you are still lounging at home while receiving tailored medical advice. Most importantly,patients are heard and never treated like a number.We have done this by completely re-designing the look and feel of a medical centre, and utilisingtechnology to its fullest in order to offer maximum efficiency and ease of access. Our practicesofferGP and Allied Health services.

Duties and responsibilities

As a Healthcare Concierge,you will be responsible for facilitating the flow of patients into and out of the medical practice. You will be the first point of contact and a representative of HealthMint.

Your responsibilities will include, but are not limited to:

- communications (responding to phone calls and emails);
- general office administration;
- re-stocking;




- using your creativity and experience to create more efficient medical processes and procedures.

Our team works very closely together and supports one another, sowe are looking for people who are willing to put their hand up to support their colleagues if anyone needs a shift swap or is unwell - remembering that it always goes both ways! One of our aims is to create a work environment so supportive and exciting that you always look forward to coming into work.

What we are looking for

- Someone with the ambition to grow with the practice and can see their future with HealthMint.
- Someone who has worked as a medical receptionist before and is looking to take their skills to the next level
- Someone who is tech-savvy, comfortable to use many different apps and programs, and has advanced Microsoft Office, Excel and typing skills
- Someone with sales-type experience or skills who knows how important it is to be the face of a business and easily match patient needs to healthcare services
- Pro-active and initiative seeking personality
- Strong organisational skills and attention to detail – to illustrate that you notice details, please put the following subject line in your cover letter: ‘I want to join HealthMint and be part of the future of healthcare’
- Strong communication and interpersonal skills

- Experience using Best Practice and Tyro is desirable - but everything can be taught. Most importantly, we want to find someone who is itching for this job and ready to throw their all into it!

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📌 Medical Receptionist - Join the future of healthcare! (Williamstown)
🏢 HealthMint
📍 Williamstown