Real-Time Workforce & Roster Analyst (3-Month FTC) (New South Wales)

Real-Time Workforce & Roster Analyst (3-Month FTC) (New South Wales)

21 Aug
|
Aware Super
|
New South Wales

21 Aug

Aware Super

New South Wales

Job Description

Aware Super in Australia is seeking a Workforce Analyst for a 3-month fixed-term role to develop, maintain, and publish accurate rosters for our contact centre across voice and omni-channel operations. You will balance employee preferences with operational needs, monitor intraday performance, and drive real-time workforce adjustments in partnership with team leaders.

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Key experience includes Playvox/Agyle Time and Zendesk proficiency, knowledge of workforce management principles, and the ability

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📌 Real-Time Workforce & Roster Analyst (3-Month FTC) (New South Wales)
🏢 Aware Super
📍 New South Wales

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