Job Description

Administration Support Officer - Redlands

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The Mater Private Hospital Redland Administration team has an opportunity available for an experienced Administration Support Officer to join the team. Shift times range from 6:00am through to 7:00pm Monday – Friday and weekend hours 8am – 4pm. The successful application will be offered casual employment.

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Salary range: $39.79 - $44.25 per hour plus casual loading plus superannuation andaccess to not-for-profit salary packaging up to $15,900+access to many staff benefits!

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What you'll be doing

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- Providing Exceptional Customer Service to patients, Visiting Medical Officers, and clients. You will frequently liaise with the VMO's and their receptionists
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- Processing patient admissions, ensuring accurate data entry input and managing theatre schedules
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- Providing administrative support to clinical staff across the Patient Services and wider Mater team
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- Maintain a high level of discretion and confidentiality, complying with administration, and financial policies and procedures, maintaining accurate, current, and accessible files, including maintenance of records of relevant meetings and discussions
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- Provide administrative assistance to other senior staff and others as requested
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- Exercise judgement where necessary to solve immediate problems in situations where precedents have not been set and procedures not defined
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About you

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- Highly experienced in providing medical administration support (essential)
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- Highly developed time management and organisational skills
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- Strong computer skills including competence in using Patient Administration systems (or the ability to quickly learn new systems)
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- Demonstrated effective interpersonal skills and ability to work under the direction of others in a multidisciplinary team environment
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- Ability to organise and prioritise work effectively within a busy, fast-paced and demanding workplace
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Mater is Queensland's largest not-for-profit healthcare provider,



delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We're leaders in healthcare, education, fundraising & philanthropy and research — and it's our people who make the difference.

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We're looking for passionate individuals to join our team and help shape the future of care. At Mater, you'll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

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- Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
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- Grow your career with access to industry-leading training and professional development through Mater Education
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- Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
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- Access a range of health and wellbeing services with a corporate discount on private health insurance
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- Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
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- Stay active with unlimited access to discounted gyms via the Fitness Passport program
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- Convenient, discounted on-site parking
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- Enjoy great food with reduced prices at our campus cafés and coffee spots
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- Join Queensland's Largest and Most Innovative Not-for-Profit Healthcare Team
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Be part of something bigger. Make your move with Mater. GETBETTERWITHMATER

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Applications close Wednesday 19th August 2026 – please note, we may contact applicants prior to the closing date, Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‐employment checks (including criminal history, working rights, medical and working with children checks).

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Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage.

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Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.

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📌 Administration Support Officer - Redlands (City of Gold Coast)
🏢 Mater Group
📍 City of Gold Coast