As Store Manager, you will play a key role in the success of this bespoke store by leading a high-performing, positive, and customer-focused team. Reporting to the Brand Manager, you will be a hands-on leader with a strong business mindset, committed to driving sales, operational excellence, and team development.
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- Lead by example, being hands on, consistently motivating the team to achieve sales targets
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- Manage team performance, providing coaching and addressing any issues proactively
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- Develop team capabilities through ongoing training and support
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- Ensure compliance with all company and brand policies and procedures
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- Manage staff rosters and oversee Time & Attendance
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- Complete and distribute daily reports to relevant stakeholders
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- Receive and reconcile inventory, reporting discrepancies
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- Conduct regular quality checks on stock and ensure accurate stock handling procedures
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- Support recruitment efforts and interviews
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- Deliver comprehensive inductions and follow-up training for all recent hires
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- Ensure customer service standards are consistently met and enhanced
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- Resolve elevated customer complaints with professionalism and care
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📌 Store Manager | Swatch Bondi (New South Wales)
🏢 The SWATCH Group
📍 New South Wales
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