Job Description

Key Attributes

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- Integral member of senior leadership team
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- Enjoy working in a complex and innovative environment
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Overview

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Our client is a national services organisation delivering essential, people‐centric services through a large, geographically dispersed network. As a key member of the senior leadership team, you will lead and inspire a large, geographically dispersed workforce across a national, multi‐site operating environment. You will play a central role in shaping and embedding a unified operating model, establishing clear ways of working, consistent standards, and streamlined processes that enable frontline teams to deliver reliable, high‐quality services efficiently and sustainably.

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In this role, you will be integral in supporting and empowering the team across the network. By championing digital tools, streamlined processes, and a culture of continuous improvement,



you will create an environment where people feel supported, valued, and equipped to perform at their very best.

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This role would suit a senior operations leader with experience overseeing large, dispersed workforces in complex, multi‐site service environments. You are comfortable operating at both a strategic and hands‐on level and thrive in organisations navigating change, growth, and increasing operational maturity.

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This is a rare prospect to shape the operational future of a service‐led organisation delivering essential services at scale, with the mandate to influence how work is done across a national footprint.

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This role could be based in Perth or Brisbane.

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📌 General Manager, Operations & Service Delivery (Queensland)
🏢 Williams Hall
📍 Queensland