Job Description

Brandt has an opportunity for a Parts Advisor to join our Pakenham team. If you are looking to work with a globally recognised brand and enjoy variety and teamwork, we want to hear from you.

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As a Front Counter Parts Advisor, you will play a key role in delivering the premium customer experience Brandt/John Deere is known for.

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Responsibilities

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- Providing exceptional front counter service to retail, trade, and internal customers
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- Interpreting parts requirements for John Deere agricultural, turf, and construction equipment
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- Assisting workshop technicians with timely and accurate parts supply
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- Processing parts sales, invoices, and customer orders
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- Using John Deere parts catalogues and dealership systems to identify and source parts
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- Managing inventory levels, including stock ordering, bin maintenance, and adjustments
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- Receiving, checking, and storing incoming parts and materials
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- Locating, picking, and dispatching parts to customers and other branches
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- Maintaining accurate records for inventory, sales, and transactions
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- Contributing to a protected, organised,



and efficient parts department
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- Other duties as required
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About you

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- Strong communication skills with a customer-first mindset
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- Experience in parts interpretation or familiarity with John Deere equipment (highly regarded)
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- Ability to interpret technical diagrams and parts information
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- Strong problem-solving skills and attention to detail
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- Ability to multi-task in a busy dealership environment
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- Comfortable working independently and as part of a close-knit team
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- Confident using computer systems and electronic parts catalogues
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What's in it for you?

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- Be part of an iconic, globally recognised John Deere brand within Brandt Global Dealership Network.
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- A supportive team culture with ongoing John Deere training and development
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- Clear pathways for career progression within our nationwide and global network
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- Family-friendly and flexible workplace
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- Access to our Employee Assistance Program
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