Join Our Team as aFront Office Coordinartor at our SunburyDental Clinic!
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Are you an experienced professional with a passion for both dentistry and exceptional patient care? Sunbury Dental House is seeking a dedicated Front Office Coordinator to join our team at our vibrant dental clinic.
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About Us:At the Dental House Group, we pride ourselves on providing personalised and top-quality dental care in a welcoming and comfortable environment. Our team is committed to delivering outstanding service and ensuring every patient's experience is positive and stress-free.
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The Role:
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As the first point of contact for our patients, you will be instrumental in creating a welcoming experience while ensuring the day-to-day operations run seamlessly.
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Key responsibilities include:
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- Welcoming and assisting patients with warmth and professionalism
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- Managing appointments, recalls, and daily schedules with accuracy and foresight
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- Coordinating bookings across multiple clinicians and treatment areas
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- Assisting with theatre bookings and more complex scheduling requirements
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- Responding to phone and email enquiries in a timely and professional manner
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- Processing payments and health fund claims accurately
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- Maintaining a structured and organised reception environment
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This role is ideal for someone proactive, detail-oriented, and confident in taking ownership of their responsibilities.
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About You:
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You will ideally:
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- Have experience in dental or medical reception and understand the pace of a busy clinic
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- Bring at least 1-2 years of relevant reception experience
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- Be highly organised with strong attention to detail
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- Communicate clearly, professionally, and with genuine warmth
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- Remain calm, positive, and solution-focused in a fast-paced environment
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- Show initiative and actively support the wider team
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- Value teamwork and contribute positively to workplace culture
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- Be reliable, consistent, and committed to high standards
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What We Offer:
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- A professional, supportive, and respectful team environment
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- A modern, well-equipped and growing practice
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- Clear systems and support to help you succeed
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- Competitive remuneration based on experience
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- A stable, long-term chance for the right person
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📌 Front Office Coordinator (Victoria)
🏢 Dental House Group
📍 Victoria
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