Job Description

This role allows for the opportunity to provide exceptional personalised service and a positive member experience filled with growth and passion. Along with exceptional service, this role requires maintaining and increasing the member base of the club.

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KEY RESPONSIBILITIES

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- Proactively contribute to club sales budget utilising sales promotions and referrals campaigns.
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- Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities.
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- Achieving the required number of lead contacts via telephone to maximise sales
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- Providing sales presentations and tours to prospective members.
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- Creating great member journeys via positive and personalised interactions.
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- Achieving successful outcomes to enquiries.
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- Opening and closing the club as per the club roster.
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- Active involvement in member retention programs, inspiring members to continue their fitness journey.
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- Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience.
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- Providing a positive member experience to current and existing members
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- Commitment to club presentation, look and feel
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SKILLS & QUALIFICATIONS

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The essential skills & qualifications we are looking for:

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- Gym or sales experience is highly regarded
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- Certificate III and/or IV in Fitness is highly regarded
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- First aid (If not currently holding would be willing to acquire)
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- CPR (If not currently holding would be willing to acquire)
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- Working with Vulnerable people check/Working with Children check (If not currently holding would be willing to acquire)
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📌 Membership Consultant (Whittlesea)
🏢 Plus Fitness Mernda
📍 Whittlesea