Job Description

Netcraft is the global leader in cybercrime detection and disruption. We're a trusted partner for three of the four largest companies in the world and many large governments. We've blocked over 225 million cyber-attacks to date, and we take down around 33% of the world's phishing attacks.

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Our purpose and passion are focused on just one thing: protecting the world from cybercrime.

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That passion shapes how we work, too. We're proud of our talented team and the value each person brings, and we've built a workplace where people feel supported and inspired. From strong benefits and wellness programs to meaningful collaboration and team connection.

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About the role

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We're seeking a Cybercrime Analyst to join our amazing Technical Operations team. Cybercrime Analysts have an chance to make a real difference in the world by identifying threats and acting to protect governments, banks, and consumers from online attacks. You'll be a key part of the incident response team, finding innovative ways to rapidly disrupt cyber-attacks against our clients. And don't worry if you have limited experience in this area, as we can train you.

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Day to day, your responsibilities will include:

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- Cybercrime incident response – communicating analysis of cyber threats to relevant parties to mitigate attacks;
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- Classification of malicious websites, social media profiles, apps, emails, and phone numbers;
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- Providing clear and professional feedback to customers on incidents and classifications;
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- Sharing your ideas on how to improve processes and workflows.
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Based at our Melbourne office, but with hybrid flexibility, you'll report directly to a more senior member of the Technical Operations function and will work closely with colleagues across different teams.

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To be successful, you'll need

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- Attention to detail, adaptability, and strong intellectual and commercial curiosity;
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- A positive and solution-focused approach;
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- Interest in the internet and cybercrime prevention;
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- Excellent communication skills with a high standard of written English;
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- Ability to engage with people in a warm, helpful, and professional way;
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- Self-motivation, ability to take initiative, and work as part of a team;
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- Aptitude for analysing and using technical information;
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- Competence in handling incoming phone calls;
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- Some experience in cybersecurity is useful but not essential as full training will be provided;
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- A degree in a relevant area, such as Computer Science or IT may be useful but isn't essential.
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Prior experience or knowledge in cybersecurity is not required; we're more interested in your passion and willingness to grow in this field.

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Schedule

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Monday–Wednesday | 1:00 PM–9:00 PM,



and Saturday–Sunday | 7:00 AM–3:00 PM

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Weekend work is required because Netcraft protects its customers 24/7, 365 days per year, which we'll discuss with you during the interview. Following the training period, a minimum of two days per week in the office will be required.

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The Rewards Package:

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- 20 days Annual Leave, and 15 days Personal Leave per annum
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- Enhanced Parental Leave pay
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- Employer contributions to private health insurance
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- Life assurance at 4 x salary
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- Equity Tracking Units allowing you to share in Netcraft's long term success (eligibility criteria apply)
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- Hybrid and versatile working options
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- Meals, snacks, and drinks provided in the office
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- Comprehensive health, safety, and wellness service available 24/7 for you and your family
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- Two paid Learning & Development days per year plus open access to varied learning resources to support your career
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- Two paid Volunteering Days per year, to allow you to contribute to the wider community
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- Spot reward bonus scheme to recognise truly outstanding contributions
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- 12% employer superannuation contribution
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Diversity, Equity & Inclusion

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This is deeply important to us. Through our ally network, we support under-represented groups and maintain a working environment free from bias, harassment, or discrimination. We encourage candidates from all backgrounds to apply.

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We're also happy to make adjustments to the hiring process to ensure every candidate can participate fully.

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📌 Cybercrime Analyst - Split Shift (Victoria)
🏢 Netcraft
📍 Victoria