Job Description

About the role

n

The role of Management Support Officer provides management support to each Group Manager in a timely and efficient manner with minimal supervision. Responsibilities are confidential and involve juggling multiple priorities while maintaining strong communication with relevant stakeholders. This is a permanent part-time position, working 4 days per week, with a hybrid working arrangement.

n

Responsibilities

n

n
- Ensure productive management of the Group Manager's emails, appointments, diaries, travel and meeting/workshop preparation including venue bookings, travel and accommodation arrangements, and collation of meeting papers.
n
- Provide management support as requested, including preparation, copying and presentation of letters, memos, reports, agendas, minutes, newsletters, etc.
n
- Monitor and log all incoming correspondence/documentation and ensure outgoing correspondence is appropriately formatted, signed off and distributed accurately and promptly.
n
- Address enquiries efficiently, providing accurate information within the role's scope or coordinating messages and referrals to relevant staff.
n
- Update and maintain relevant Service Delivery stream's SharePoint pages within Connect (intranet) and upload documents to SharePoint as required.
n
- Develop, maintain and evaluate administrative systems for timely management of documents and information within Microsoft Teams.
n
- Reconcile credit card expenses and invoices via Anglicare SQ systems.
n
- Provide advice and information to the organisation in relation to areas of responsibility.
n




- Provide professional first point of contact/reception service to internal and external customers, by phone or in person.
n
- With the immediate supervisor, monitor workloads, provide assistance and act as a resource to other administrative staff as required.
n
- Develop, implement and evaluate administrative systems to meet organisational needs.
n
- Provide support with information systems and technology.
n

n

About you

n

n
- Demonstrated ability to establish and maintain effective working relationships within and across busy multidisciplinary teams and with external stakeholders.
n
- Proficient time management skills and ability to prioritise workloads.
n
- Adaptive and open to new ideas, with a willingness to approach challenges and adjust plans to meet priorities.
n
- Effective interpersonal and written communication skills with attention to detail.
n
- Experience in general office administration including knowledge of computer software (e.g., Microsoft Office suite, database applications), Procura, and coordinating meetings and seminars/workshops.
n
- Willingness to commit to Anglicare SQ's vision, mission and values.
n
- Highly desirable:



experience in the aged care sector and/or social services sector; working knowledge of guidelines and statutory requirements relevant to Anglicare SQ services (or ability to acquire quickly).
n
- Qualification in Administration, Business or a related discipline to Diploma level or working towards it; demonstrated skills in development, implementation and evaluation of administrative systems.
n

n

Role requirements

n

n
- Current National Police Check
n
- Salary Packaging – eligible for up to $15,900 of your salary tax-free for items such as Rent, Mortgage, Credit Cards, Utilities, School Tuition and more.
n
- In addition to tax-free benefits, up to $2,650 of pre-tax income to pay for entertainment expenses.
n
- Novated car lease potential and employee discounts at retailers.
n
- 6% Bupa Health Insurance Discount.
n
- Referral program – potential earnings for referring successful starters.
n
- Career opportunities with internal-only job board.
n
- Opportunities to purchase additional annual leave.
n
- Pastoral care support and Employee Assistance Programs.
n
- Free annual flu vaccinations.
n

n

Application process

n

Please apply online and attach a copy of your current resume.

n

Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from culturally and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with lived experience of mental ill health. We promote a child-safe environment and are committed to providing ongoing care and protection.

n

EEO Statement: Anglicare is an equal opportunity employer.

#J-18808-Ljbffr

📌 Management Support Officer (Queensland)
🏢 Anglicare Southern Queensland
📍 Queensland