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- 10+ years of experience with an infrastructure / technical /operational background, in customer-facing roles
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- 5+ years' Operating Model workstream leadership experience as part of a large-scale enterprise migration to new cloud or infrastructure
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- Experience building, implementing, and managing IT Operations, including infrastructure / cloud operations
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- Significant IT implementation and operations experience
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- Hands‐on experience working on the design, development and deployment of enterprise supporting systems at scale
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Preferred Qualifications
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- Previous consulting experience in a big consulting firm
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- Advanced degree in a related Business, or Technology discipline
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- Familiarity with Cisco and Enterprise IT infrastructure
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- Possess PROSCI and/or AgilePM certifications
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- Managed and delivered IT engagements for large, Enterprise customers.
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- Understands the value proposition of the cloud (IaaS, PaaS, SaaS)
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- Hands‐on experience in engagements where Operations as well as People & Change execution was part of an enterprise level transformation initiative
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- Proficiency in presenting to C-level executives (CIO, CEO, CTO, CISO, etc.) and technical subject matter experts
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- Must be flexible and adaptable; able to work in ambiguous situations
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- Must enjoy spending time with customers (internal and external) and other market representatives to understand their needs, and to define innovative solutions that meet the end customer's business requirements
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- Robust verbal and written communication skills, with the ability to work effectively across internal and external organizations
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- Analytical, able to work effectively in a matrixed organization, adept at navigating multiple workstreams
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