Auto & General Australia is seeking a Performance Optimisation Manager to lead end-to-end design and delivery of initiatives that elevate customer experience, boost productivity and build capability across the Service Department with a robust focus on AI, digital and technology innovation.
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You will drive planning, design and delivery across voice, digital and social channels, partner with leaders to strengthen experience outcomes and manage risks to deliver change on time.
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📌 AI-Powered Performance & CX Optimisation Manager (Queensland)
🏢 Auto & General Australia
📍 Queensland
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