About this role

Unmaze is a fast-growing Amazon media and full-service account management consultancy based in Sydney. We work with brands to grow their Amazon presence through advertising expertise, ecommerce strategy and content. In 2025 we achieved Amazon Ads Advanced Partner status, which places us among a small group of Australian agencies recognised at that tier.

As Head of Amazon Ads you will own our advertising function end to end: client relationships, the Amazon Ads partnership, reporting infrastructure, team leadership and our public profile. You will report to the Managing Director, sit on the leadership team and directly manage two advertising specialists.

This is a senior role for someone who can make sound commercial and strategic decisions independently, across multiple clients and stakeholders, whilst also be deeply in touch with the day to day of managing campaigns and advertising outcomes.

PLEASE READ BEFORE YOU APPLY

THIS ROLE IS OPEN ONLY TO APPLICANTS WHO ALREADY HOLD FULL, UNRESTRICTED AND ONGOING WORKING RIGHTS IN AUSTRALIA.

UNMAZE DOES NOT PROVIDE VISA SPONSORSHIP OR NOMINATION. WE CANNOT SPONSOR, NOMINATE OR TRANSFER A VISA NOW OR AT ANY TIME IN THE FUTURE, AND WE CANNOT SUPPORT A VISA THAT REQUIRES EMPLOYER SPONSORSHIP TO BE RENEWED OR EXTENDED.

YOU MUST BE AVAILABLE TO WORK FROM SYDNEY. THIS ROLE REQUIRES REGULAR IN-PERSON CLIENT MEETINGS AND TIME IN OUR CASTLEREAGH STREET OFFICE. IT IS NOT A REMOTE OR OFFSHORE ROLE, AND WE ARE NOT OFFERING RELOCATION.

APPLICATIONS THAT DO NOT MEET BOTH OF THESE REQUIREMENTS WILL NOT BE PROGRESSED. ALL SUCCESSFUL CANDIDATES ARE ASKED TO EVIDENCE THEIR WORKING RIGHTS BEFORE STARTING.

What you will own

Client relationships and advertising strategy

- Act as the senior point of accountability for advertising strategy and performance across our client portfolio.
- Manage multiple client accounts and senior stakeholders at once, delivering sustainable, efficient growth.
- Build bespoke strategies for each client, and clearly articulate where advertising will and will not move the needle.
- Work alongside the ecommerce account management team so clients get one integrated view of their Amazon business, paid and organic together.

The Amazon Ads partnership

- Own and grow our relationship with Amazon Ads, positioning Unmaze as a trusted agency partner.
- Stay ahead of new Amazon advertising products, betas and platform changes, and turn them into practical opportunities for clients.
- Represent Unmaze in conversations with Amazon Ads and use that access to benefit our clients.

Reporting and building the function





- Design and build reporting that delivers consistent, high-quality performance insight across every advertising client.
- Set operational standards for campaign management, optimisation and QA.
- Build the foundations of a scalable advertising team: processes, tools, templates and culture.

Leading the team

- Directly manage two advertising team members with clear direction, regular feedback and active development.
- Hold a high standard while building a culture of learning and raise the bar with the team to deliver better client outcomes.
- Contribute to Unmaze’s broader strategic direction and growth as a member of the leadership team.

Profile and industry presence

- Build Unmaze’s external profile, and your own, as a credible voice in Amazon advertising. In practice this means regular professional content on channels such as LinkedIn about Amazon Ads developments and best practice.
- Attend and speak at industry events on behalf of Unmaze.

What success looks like in the first 12 months

- Clients receive consistent, senior-level advertising counsel and high-quality reporting from a trusted point of contact.
- The advertising and ecommerce teams operate as one unit, with a shared view of client performance.
- The advertising function has clear processes, standards and reporting infrastructure that can support growth.
- Unmaze’s reputation as a credible, expert Amazon Ads partner is visibly reinforced in the market.
- Both direct reports are growing, engaged and lifting the quality of client delivery month on month.
- Sustainable, efficient advertising growth is being delivered across the client portfolio.

What we are looking for

Essential

- Substantial Amazon advertising experience (we would expect this to be five years or more), including at least two years leading an advertising function or team, in an agency or at Amazon Ads.
- Hands-on technical depth across Sponsored Ads (Products, Brands, Display) and Amazon DSP, with working knowledge of Amazon Marketing Cloud and the confidence to build our AMC capability.
- A track record managing multiple client accounts and senior stakeholders, with demonstrable ROAS and TACOS improvement.
- Direct people management experience.



You have managed and developed advertising professionals, not only led projects.
- Strong senior client relationship skills: you build trust quickly, navigate complexity and become a long-term partner.
- Commercial judgement to read the broader business context and make independent strategic decisions.
- Excellent communication skills, including turning complex performance data into a clear, compelling narrative.
- Willingness to build a public qualified profile on behalf of Unmaze, including written content and speaking.
- Full, unrestricted and ongoing working rights in Australia, with no need for employer sponsorship at any stage. You must be based in Sydney and able to attend client meetings in person.

Nice to have

- Ownership of an Amazon Ads vendor or agency partnership, or equivalent senior platform relationship.
- Experience with Citrus Ads or other retail media platforms.
- Understanding of how organic Amazon ecommerce performance and paid advertising interact.
- A degree in marketing, business or a related field.

Location, hours and working arrangements

- Based at our Castlereagh Street office in Sydney CBD, hybrid at two days per week in the office.
- Full-time, permanent, 38 ordinary hours per week, with flexibility on start and finish times provided client commitments are met.
- Regular in-person client meetings across Sydney are a core part of the role.
- Some interstate travel may occasionally be required for client work or industry events.

Remuneration and benefits A competitive package including base salary, superannuation and a performance incentive.

About Unmaze

Unmaze is a Sydney-based Amazon Ads and full-service account management consultancy. We work with brands to grow their Amazon presence through advertising expertise, ecommerce strategy and content. We care about doing great work, and we are growing.

How to apply

Send your CV and a short note covering two things: an advertising outcome you are proud of and how you achieved it, and an example of how you have developed someone in your team.

Applications close Friday 11th September 2026. We review applications as they arrive and may close early if we find the right person.

Our commitment

Unmaze is an equal opportunity employer. We welcome applications from people of all backgrounds and select on merit against the requirements of this role.

If you need an adjustment at any point in the recruitment process, including for a disability or a medical condition, please tell us in your application or email [email protected] and we will work it out with you.

📌 Head of Amazon Ads (Sydney)
🏢 Unmaze
📍 Sydney