Service.com.au is seeking an Account Activation and Retention Specialist to help homeowners and tradies get the most from the platform. You will onboard customers, train them on features that drive results, and maintain ongoing relationships to prevent churn.
You will use data-driven insights to identify at-risk accounts, provide proactive support, and log interactions in HubSpot while sharing best practices to boost engagement and renewal rates.
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📌 Customer Activation & Retention Champion (City of Gold Coast)
🏢 Service.com.au
📍 City of Gold Coast
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