Sales Representative - Call Centre

Sell. Connect. Deliver Great Customer Experiences.

Turn Conversations Into Sales

At 4WD Supacentre, home of Adventure Kings, we help everyday Aussies get adventure ready with great-value 4WD, camping and outdoor gear.

We’re looking for an energetic and results-driven Sales Representative to join our Call Centre team in Mitchell, Canberra.

This is a phone-based sales role for someone who loves talking to customers, identifying what they need and turning conversations into solutions and sales. If you’re competitive, customer-focused and motivated by achieving targets, we want to hear from you.

Your Mission

As a Sales Representative, you’ll be responsible for delivering an exceptional customer experience while maximising sales opportunities across our product range.

You’ll be responsible for:

- Managing inbound and outbound customer sales conversations
- Identifying customer needs and recommending suitable products and solutions
- Maximising sales opportunities through a holistic approach to selling
- Working towards and exceeding individual sales KPIs and targets
- Providing exceptional customer service across every interaction
- Building solid, long-term relationships with customers
- Creating a positive and professional customer experience
- Developing strong knowledge of our products, promotions and their applications




- Professionally managing customer concerns and grievances
- Working closely with Sales, Warehouse and Claims teams to support customer outcomes
- Following company procedures relating to security, loss prevention and WHS

You’re Our Kind of Legend If...

- You have experience in sales, call centres, retail or customer service
- You enjoy working in a target-driven sales environment
- You’re confident communicating with customers over the phone
- You know how to identify customer needs and turn opportunities into sales
- You’re motivated by achieving and exceeding KPIs
- You have excellent communication and relationship-building skills
- You bring an enthusiastic and positive attitude to work
- You’re comfortable learning a broad product range
- You can professionally handle challenging customer conversations
- An interest in 4WD, automotive, camping or outdoor products would be highly regarded

Why Join 4WD Supacentre?

- Join one of Australia’s leading 4WD, camping and outdoor retailers
- Work with the Adventure Kings product range
- Develop your sales and product knowledge
- Be part of a supportive, performance-driven team
- Staff discounts across our product range
- Opportunity to build your career within a growing national business

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📌 Sales Representative – Call Centre (Canberra)
🏢 4wd Supacentre
📍 Canberra