- 3 year role
- Based on Sunshine Coast

Our Queensland Government client is seeking a proactive and highly organised Program Support Officer to join the Governance and Design team within Stakeholder Management, North Coast Region.

This is an exciting opportunity for someone who thrives in a rapid-paced environment, loves solving problems, enjoys helping others, and takes pride in keeping systems, processes and people working together efficiently.

You will be a trusted support partner helping colleagues navigate processes, solve problems and deliver outcomes, as per the below responsibilities:

- Take joint ownership of a shared high-volume inbox, efficiently triaging executive correspondence, enquiries and requests, identifying the right actions and ensuring matters are progressed promptly.
- Provide responsive administrative and operational support that helps the team stay organised, informed and focused on delivering results.
- Develop, maintain and improve systems, databases, reporting tools and communication channels that support efficient business operations.
- Assist with governance and compliance activities, helping ensure processes are followed and records are maintained accurately.
- Compile and coordinate information for a range of reports, dashboards and updates for senior stakeholders.
- Support community engagement activities through coordination of materials, stakeholder records and administrative processes.




- Build strong working relationships across the region and become a valued point of contact for colleagues seeking assistance and advice.

Skills and Experience:

- Experience managing busy, high-volume inboxes and delivering accurate, professional communication to a wide range of stakeholders.
- Strong organisational and time management skills, with the ability to prioritise effectively and meet deadlines in a dynamic environment.
- Excellent attention to detail and a commitment to producing high-quality work.
- Strong problem-solving skills and the initiative to identify and resolve issues.
- A customer-focused approach and a genuine commitment to helping others achieve successful outcomes.
- Experience working with administrative, governance and record-keeping processes, including maintaining databases and accurate information.
- Proficiency in Microsoft Office applications, including Teams and SharePoint.
- Experience identifying and implementing process improvements or business efficiency initiatives (Highly Regarded).
- Knowledge of Queensland Government or public sector processes and practices (Highly Regarded).

Closing Date: 1 September 2026

For more information, please contact Angela Anderson at ********@edenritchie.com.au

Additional information

- Manage a high-volume shared inbox including triaging executive correspondence
- Develop, maintain and improve systems, databases, reporting tools etc
- Assist with governance, compliance and record-keeping activities

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📌 Program Support Officer (Sunshine)
🏢 Eden Ritchie Recruitment
📍 Sunshine