The Mortgage Suite is a leading mortgage broking office in Baldivis, and we're continuing to grow. We're all about exceptional customer service and building lasting relationships with our clients, not just processing transactions.
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We're looking for a reliable, detail-oriented Client Services Administrator to join our team on a part-time basis. This role is ideal for someone seeking school hours, long-term stability, and the opportunity to grow within the mortgage industry.
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About the Role
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You'll be the engine room of the business, preparing, tracking and keeping mortgage applications moving smoothly through the system, while supporting both our brokers and clients from application through to settlement.
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- Contacting clients to gather required documents
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- Data entry and file management
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- Preparing mortgage applications
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- Checking documents for accuracy and completeness
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- Preparing property reports for annual client reviews
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- Tracking loan applications from submission through to settlement
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- Following up clients and banks to progress applications
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- Liaising with lenders to organise settlements
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- General filing and administrative support
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About You
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No mortgage industry experience is required — full training will be provided.
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We're more focused on finding the right person with the right attitude.
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You'll be well suited to this role if you:
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- Are confident and happy speaking with customers
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- Have excellent attention to detail and accuracy
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- Are organised and able to manage multiple tasks
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- Confident using computers and learning new systems, as this is a highly tech-driven role with most of the day spent working on a computer.
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- Are proactive with follow-ups and enjoy seeing tasks through to completion
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- You enjoy a team-oriented environment but can work independently to get things done.
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- Eager to learn
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The Role & Workplace
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- Based in our Baldivis office, Monday to Friday
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- Modern office with end-of-trip facilities,kitchen and lunchroom
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- Supportive, professional and friendly team environment
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What We Offer
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- Part-time, 25 hours per week (ideal for school hours)
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- Full training and ongoing support
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- Opportunity to grow within the business
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- Potential career pathway to become a Para-broker or Mortgage Brokerif desired.
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- If you're looking for a school hours role where you can build valuable skills, enjoy a supportive workplace, and be part of a growing, customer-focused brokerage, we'd love to hear from you.
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No agencies or recruiters please. Direct applicants only.
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📌 Client Services Administrator - Mortgage Broking (Rockingham)
🏢 The Mortgage Suite
📍 Rockingham
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