Accor is a world-leading hospitality group offering experiences across more than 110 countries, with over 5,600 hotels, resorts and residences worldwide.
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At ibis Styles Geraldton, we pride ourselves on delivering friendly, comfortable and memorable stays for every guest. Located in the heart of Geraldton, our hotel offers a welcoming environment where team members are empowered to grow, learn and make a genuine difference every day.
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Job Description
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As a Housekeeping Attendant, you will play a vital role in creating exceptional guest experiences by ensuring our guest rooms and public areas are maintained to the highest standards of cleanliness and presentation.
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Your responsibilities will include:
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- Cleaning guest rooms, bathrooms, corridors and public areas to established brand standards.
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- Replenishing guest amenities, linen and room supplies.
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- Reporting maintenance issues, lost property and any safety concerns.
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- Assisting with linen handling, stock replenishment and housekeeping storage areas.
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- Maintaining housekeeping equipment and ensuring chemicals are used and stored safely.
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- Responding to guest requests in a friendly and skilled manner.
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- Following all hotel policies relating to safety, security and guest confidentiality.
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- Working collaboratively with other departments to deliver a seamless guest experience.
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- Supporting Accor's Heartist culture by providing genuine hospitality to guests and colleagues alike.
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Qualifications
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To be successful in this role, you will have:
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- Previous housekeeping, cleaning or hospitality experience (preferred but not essential).
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- A positive attitude and strong attention to detail.
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- The ability to work independently and as part of a team.
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- Excellent time management and organisational skills.
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- A commitment to delivering high standards of cleanliness and guest service.
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- The physical capability to perform manual tasks including lifting, bending, pushing and standing for extended periods.
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- Flexible availability, including weekends and public holidays.
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What we offer:
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- Employee benefits including accommodation and dining discounts across Accor hotels worldwide.
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- Access to Accor Academy learning and development programs.
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- Career progression opportunities within the world's leading hospitality group.
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- A supportive and inclusive workplace where everyone is welcome.
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- Recognition programs that celebrate your achievements and contributions.
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