Jetstar's Operations Delivery team are nothing less than the nerve centre of our airline. All of our team members within our Operations Delivery team play a critical role in managing the logistics, compliance and safety relating to daily movements of our aircraft, team members and passengers.
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Responsibilities
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- Provide timely and accurate information and effectively communicate this across JOCC stakeholders.
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- Monitor aircraft movements, maintaining schedule integrity around on-time performance across AU/NZ domestic and international networks
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- Coordinate with Maintenance Operations regarding maintenance implications from off-schedule operations
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- Effectively coordinate operational requirements during disruptions while maintaining regular communication with downline ports
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- Ensure the safety and security of all people, assets, systems and procedures engaged in or associated with the airline through compliance with Jetstar policy & procedures
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- Effectively communicate with the Customer Recovery Team regarding customer recovery and customer flow during periods of disruption
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Qualifications and Experience
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- Bachelor's Degree qualification in Aviation / Engineering Management (advantageous)
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- Minimum +2 years' experience, knowledge and understanding of airline operations
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- Understanding of relevant aviation legislation
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- Demonstrated ability to deliver in demanding, time-sensitive environments
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- Resilience with the ability to cope well under pressure
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- Motivated with a proactive approach to work
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- Excellent communication skills including the ability to influence at all levels
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- High attention to detail
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- Intermediate or above proficiency with Microsoft Office, specifically Excel and Word
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Contract and Benefits
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- Join a 12-month fixed-term contract until October 2026
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- Enjoy 24/7 shift work, based at Jetstar Head Office in Collingwood
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- Exclusive employee perks, including our world-class staff travel program
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Application Details
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Applications close: Sunday 28th September 2025
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Life at Jetstar
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Jetstar's Operations Delivery team are the nerve centre of our airline, coordinating logistics, compliance and safety for daily movements of aircraft, team members and passengers. With a new fleet and recent routes being added, the sky's the limit.
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📌 JOCC Operations Controller (Victoria)
🏢 Jetstar Airways
📍 Victoria
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