Job Description

Looking for the next opportunity where your work genuinely matters?

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About the role

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As a Connections Officer, you'll manage customer and technical requirements across a diverse range of projects including recent connections, alterations, isolations and abolishment's, while also supporting services such as Access Permits, Tiger Tails and MEG connections.

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Working closely with customers, contractors and internal stakeholders, you'll ensure projects are scoped effectively, delivered on time and meet both customer expectations and SA Power Networks' standards.

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You'll play a key role in supporting our Customer Solutions team, helping us provide responsive and reliable services that enable customers to connect safely and efficiently to the network.

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Reporting to the Customer Solutions Manager, this role offers the opportunity to build on your technical expertise and project management capability while making a direct impact on customers and communities across South Australia.

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At SA Power Networks, you'll be part of a team where our values shape how we work every day.

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We keep everyone safe, collaborate with purpose, take the initiative, and rise to the challenge to deliver for our people, customers and communities.

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We offer an environment that values safety above all, encourages new ideas, and supports you to grow your career while making a meaningful contribution to South Australia.

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You will also enjoy

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- Flexible working arrangements and a strong focus on work-life balance
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- 13% superannuation (1% above current legislated employer contributions)
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- Up to $900 in electricity reimbursements each year
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- 17.5% leave loading payable on annual leave
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- Income Protection Coverage
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- Primary Parental Leave (18 weeks) and Secondary Parental Leave (5 weeks)
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- Corporate discounts on health insurance and gym memberships
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- 1-year fixed-term contract with potential for ongoing opportunities within the business
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- Ability to work locally and make a difference in your community
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About you

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To be successful in this role, you'll bring:

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- Electrical Trade Certificate
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- Minimum 4 years' experience in a related position
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- Strong customer service and stakeholder management skills
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- Ability to manage competing priorities and coordinate projects through to completion
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- Class C Driver's Licence
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- Experience working within electricity distribution, utilities or a related technical environment
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About us

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SA Power Networks plays a vital role in South Australia, connecting homes, businesses and communities to a safe, reliable and efficient electricity network.

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We're proud to be leading the transition to a cleaner, more sustainable energy future, working closely with communities across the state to achieve meaningful change.

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Our people are at the heart of everything we do. With a collaborative culture, strong development pathways and a commitment to innovation, you'll be supported to grow your career while making a real impact, connecting South Australians to a better energy future, today.

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Want to know more?

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SA Power Networks is an equal opportunity employer committed to a diverse and inclusive workplace and encourages applications from people of all genders, cultures and backgrounds.

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📌 Connections Officer - Customer Solutions (South Australia)
🏢 SA Power Networks
📍 South Australia