Job Description

Base salary circa $68,000+, with flexibility for the right candidate based on experience.

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ASSISTANT STORE MANAGER — POP MART

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Base salary circa $68,000+, with flexibility for the right candidate based on experience.

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Global Pop-Culture | Leadership Opportunity

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Base salary circa $68,000+, with flexibility for the right candidate based on experience.

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Join the POP MART Phenomenon

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POP MART is a global pop-culture and designer-toy brand with 550+ stores and 2,300 Robo Shops across 30+ countries.

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As we continue to expand across Australia and New Zealand, we're looking for a passionate and people-focused Assistant Store Manager to join our growing retail team.

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This is an exciting opportunity for an experienced retail leader who enjoys coaching teams, delivering exceptional customer experiences, and driving strong commercial outcomes in a fast-paced environment.

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Why You'll Love Working at POP MART

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- Work with products customers genuinely love — collectors, fans and families
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- Weekly new releases keep every day exciting and fast-moving
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- Clear career progression opportunities within a growing business
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- Job security with a rapidly expanding global brand
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- Monthly product incentives (post-probation)
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- Monthly performance bonus
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- Supportive, energetic and inclusive team culture
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- Annual POP LAND (Beijing) pass
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- A colourful, creative retail environment
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What You'll Do

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Lead & Develop the Team

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- Coach, motivate and develop team members
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- Support recruitment, onboarding and training activities
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- Provide ongoing feedback and performance support
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- Help build a positive and high-performing team culture
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Drive Commercial Results

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- Support achievement of sales targets and KPIs
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- Analyse store performance and identify opportunities for improvement
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- Create a customer-focused and sales-driven setting
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Support Store Operations

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- Assist with roster planning and workforce management
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- Maintain inventory accuracy and store presentation standards
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- Ensure policies, procedures and compliance requirements are met
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- Support product launches, promotional events and peak trading periods
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Who You Are

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- An experienced Assistant Store Manager, Supervisor or 2IC
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- Passionate about customer experience and team development
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- Confident coaching and leading others
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- Commercially aware and KPI focused
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- Organised, adaptable and solutions focused
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- Comfortable working in fast-paced retail environments
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Availability Requirements

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- Flexible availability across all 7 days is required.
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- Typical rosters include weekends, late-night trading and public holidays.
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- We aim to provide structured rosters with two consecutive days off in a standard week, supporting work-life balance and roster consistency.
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- While rosters are planned in advance, flexibility to support business needs, peak trading periods and major product launches is expected.
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- Availability throughout peak trading periods, including November to January, is essential.
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Full, permanent Australian working rights required.

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📌 Assistant Store Manager - MELBOURNE CBD (Victoria)
🏢 POP MART
📍 Victoria