Love golf and creating great experiences for members and guests?

Join the team at RACV Cape Schanck Resort, located on the stunning Mornington Peninsula. We're looking for a hands-on Golf & Sports Team Leader to support the day-to-day operation of our Golf Shop and help deliver exceptional service to members, guests and visitors.

This is a fantastic opportunity for someone with experience in golf operations, retail, hospitality or customer service who enjoys working with people and is looking to further develop their skills in a supportive resort setting.

About the Role

Reporting to the Golf Operations Manager, you'll assist with the daily operation of the Golf Shop, support team members, coordinate bookings and competitions, help deliver golf events, and ensure a welcoming experience for all guests.

Key responsibilities include:

Supporting the day-to-day operation of the Golf Shop

Delivering exceptional member and guest service

Assisting with bookings, competitions and golf events

Leading and supporting team members during daily operations

Maintaining retail presentation, merchandising and stock control

Managing cash handling and equipment hire processes

Promoting golf, leisure and resort experiences

Working collaboratively with other resort departments

About You

You'll bring:

Experience in a golf, retail, hospitality or customer service environment

Previous experience supporting or supervising team members

Strong working knowledge ofMiClub

Excellent customer service and communication skills

Sound retail, merchandising and stock management experience

A positive,



professional and team-focused approach

Availability to work a 38-hour week, including weekends

Current RSA Certificate

Current Victorian Driver Licence

Flexibility to work across a 7-day operation

Why Join RACV?

Work in a stunning coastal location on the Mornington Peninsula

Discounts across RACV resorts, accommodation, dining and experiences

Career development opportunities within a trusted Victorian brand

Supportive and collaborative team environment

Combine your passion for golf with a rewarding hospitality career

Application process

Applicants will be required to complete an initial 20-minute AI online chat interview.

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Applicants for this role, will also be required to provide evidence that they have a current WorkingWithChildren Check or willing to obtain a WorkingWithChildren Check.

Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Golf Shop Assistant and whether any reasonable adjustments may be required.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

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📌 Golf & Sports Team Leader (Cape Schanck)
🏢 RACV
📍 Cape Schanck