Cognizant is seeking a Service Delivery Manager in Melbourne to oversee operational/financial metrics for a portfolio of clients. You will ensure delivery aligns with ITIL practices, manage budgets and resources, and retain revenue while supporting the sales team for growth opportunities.
The role emphasizes client satisfaction, process improvement, and maintaining strong executive relationships across the client organization. Robust ERP/Workday experience is preferred.
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📌 Workday & ERP Service Delivery Lead (Melbourne)
🏢 Cognizant
📍 Melbourne
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