Job Description

Ready to contribute to innovative IT projects across diverse industries?

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Join one of Australia's most awarded IT companies and make your mark.

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About Us

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We are The Missing Link, one of Australia's most awarded IT providers, now backed by global powerhouse Infosys. For over 28 years, we've helped businesses succeed with cutting‐edge Cyber Security, IT & Cloud, and Automation solutions. With 200+ team members and a culture built on inclusion, innovation, and impact, we offer a workplace where you're valued, challenged, and supported to grow.

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We are THE MISSING LINK between where you are and where you want to be.

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We are looking for an experienced Senior IT Project Engineer to join our growing team. You'll work closely with internal and external stakeholders to deliver cutting‐edge solutions that make a real impact.

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What You'll Be Doing

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- Contribute to end-to-end IT project delivery - from planning to execution
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- Collaborate and influence internal teams and external partners
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- Deliver project within a project management framework using best practices.
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- Coordinate with service delivery and support teams for smooth transition into BAU operations.
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- Provide hands‐on implementation and technical leadership across multiple concurrent projects.
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- Identify and mitigate project risks through proactive planning and communication.
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- Build and maintain strong working relationships with clients, vendors, and technical stakeholders.
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- Ensure documentation, change logs, and project records are accurate and up to date.
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- Troubleshoot and resolve implementation challenges efficiently, maintaining client confidence.
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- Uphold MSP standards of quality, security, and customer experience across all project engagements
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- Proactively upskilling to stay current with emerging technologies.
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Requirements

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- 5+ years' experience delivering complex IT projects
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- Strong technical background in IT systems, software, and infrastructure
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- Implementation and deployment of Microsoft 365 ecosystem including Intune, SharePoint, Exchange, and Purview.
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- Manage email and tenant migrations across M365, Google Workspace, Exchange On‐Prem, and Azure environments.
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- Configure and deploy Azure Virtual Desktop, Windows 365, and Teams Calling.
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- Experience with reviewing, improving, and governing Entra ID environments, including identity structure, access controls, Conditional Access, and role‐based access management
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- Build and deploy Windows Defender Application Control, Identity Governance, and Global Secure Access solutions.
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- Deliver Azure and on‐premises infrastructure builds; including server, storage, networking, and Active Directory configurations
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- Support Identity Governance, PKI, and certificate management functions
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- Configure and deploy backup and recovery solutions
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- Hands on experience with OS hardening, analysing system impacts and remediations activities.
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- Must have Microsoft certifications
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Benefits

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Having a great company culture is very important to The Missing Link. Keeping our team happy is one of our top priorities.

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Here are some of the best things about working at The Missing Link:

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- A culture that values learning, development, and career progression
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- Flexible working arrangements and onsite client opportunities
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- Supportive, collaborative and respectful environment
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- Opportunity to work with an experienced team of Engineers and Consultants
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- Potential for future career opportunities within our company
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- Outstanding environment with regular staff events
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- Free breakfast, soft drinks/juices and monthly lunches
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- Company culture that fosters learning and development through training and mentoring programs
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- Competitive base salary plus super plus bonus
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- Company paid certifications
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#J-18808-Ljbffr

📌 Senior IT Systems Engineer (New South Wales)
🏢 The Missing Link
📍 New South Wales