IT Support Officer – Level 2 - Full time role for one of clients in Health Care industry

Our client is looking for Level 2 IT support for 3 months duration and can extend by 1-2 months.

Start from Mid Sep 2026

Technology / Skills Required for level 1:

- 5+ years working as Level 2 IT support officer or equivalent client-facing service experience.
- Demonstrated experience with Windows Server, Active Directory and Windows Desktop
- NAS and SAN administration experience.
- Extensive experience with LAN/WAN networking including firewalls, VPN, VLANs and WiFi
- Knowledge and working experience with Microsoft Azure and other cloud vendors
- Knowledge and working experience with Microsoft Exchange 2016, Veeam & Manage Engine
- Fortinet router/firewalls, Ubiquiti switches and access points
- Cyber security mitigation, security upgrades etc
- Configuration Skills experience is a must

Also desirable, but not essential, is experience in:
- Sophos & Fortinet Firewalls
- Networking
- Service desk ticketing system
- Microsoft Azure
- IP Telephony
- PRTG Network Monitoring System (NMS)
- Mobile Device Management (MDM)
- Certifications in Microsoft, VMware, Fortinet, AWS and other relevant vendors will be highly regarded

📌 Information Technology Support officer - level 2 (Bunbury)
🏢 Exsead Group
📍 Bunbury