Job Description

We are a practice with establishedPhysicians. To say thepractice and the Physiciansaredelightful and amicable is an understatement.Ourpractice'svision is to provide leading-edgepractice withempathetic care to all our patients andtobuild a team that loves working together and coming to work.You will be working closely with our Practice Manager,Reception staff and Physiciansand other cliniciansto create a team of excellence.

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About you

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We areseekingtwomature minded,warm, friendly, flexible,empatheticpatient focusedMedicalReceptionists. Onerole isafull timerole, and onerole isapart timerole (see separate advert).You will be a true Brand Ambassador and Director of FirstImpressions,andhave adrive to grow and build your skillset and experience.

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The successful applicant will be comfortable with theday-to-dayrequirements of abusyPrivateSpecialist practice andprides themselves in their attention to detail skills,andloveworking with ahardworkingand empatheticcollaborative team.

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Youwill be used to handling anycompeting priorities with ease.For the right candidate we are happy to train from a GP/Alliedbackground. Additionally,you will bementoredbyour Practice Manager toassistyou inbuilding your confidenceandskillset.There will be no medical typingrequired.

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Our ideal candidate will have the following:

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- Experience usingBest Practice(or similar medical software programs), or an ability to learn software quickly
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- IT savvinessandable to troubleshoot
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- Excellent communication skills with a positive and friendly mannerand can-do attitude
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- Experience at a Medicalpractice(GP/Allied background welcomed)
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- Professional appearance and demeanour
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- Ability to work independently with initiative,and also love being part of a team
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- Ability to work well under pressure and tomultitaskin a busy environment
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- Pride themselves on theirattention to detail skills– and genuinely want to make a difference in ourpatients'lives
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- A genuine desire to be trained and upskilled toassistour practice,



along with following processes carefullyand become an integral part of our team
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- Ability to cover leave (with notice)
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- Managing inbox and triaging asrequired
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Responsibilities will include:

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- Welcoming patients into the practice in an efficient,friendlyand courteous manner
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- Managing consulting sessionsand meet and greetalong withconsulting billing and uploading reports/scans etc for each patient
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- Scheduling and managing patient appointments
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- Collecting and entering patient details,administration services(training provided if needed)
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- Answering phone calls andinquiriesin a qualified and friendly manner
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- Performing general administrative duties such as scanning, faxing, mail sorting,filingand follow-up patientinquiries
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- PatientConsultingbilling and processing of payments(training provided if needed)
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- Supporting andassistingtheSpecialistsand fellow administrative staff in a range of administration and ad-hoc tasks.
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What we offer:

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- Flexible hours and negotiable start/finish times to promote work-life balance
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- An empathetic and supportive team environment
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- Opportunities for skilled growth,trainingand career advancement, inclusive of mentoring from our Practice Manager
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- Competitive remuneration above the award rate, based on experience
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- Appropriate remuneration based on skills and experience.
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Hours/Days:

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Monday to Friday

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A30 minuteunpaid lunch break is to be taken each day

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Pay rate:

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$30-33.00 per hour plus super (depending on skillset and experience)

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Please note, the hourly rate for the successful candidate will be contingent upon factors such as relevant experience, required upskilling and any necessary training. The listed rate is intended as a general guide and may be adjusted in accordance with these criteria.

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The successful applicantis required tohave full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

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📌 Full Time Medical Receptionist (Victoria)
🏢 Rooms with Style
📍 Victoria