Carlisle Health is a leading Australian medical imaging group with 27 clinics across New South Wales and Queensland. Our team of more than 500 professionals including radiographers, sonographers, nuclear medicine technologists, nurses, clerical staff and 70 radiologists share a strong commitment to delivering high-quality, patient-centered care through innovation, collaboration and clinical excellence.

About the role

We are seeking a Technical Assistant/ Patient Services to join our long standing and experienced team at Wide Bay Nuclear Medicine in beautiful Hervey Bay, part of the Carlisle Health Group.

We’re excited to welcome a new team member who thrives in a professional, friendly, and patient-focused setting.

As a valued member of our imaging team, your day-to-day responsibilities will include:

Assisting with X-ray, PET/CT and other imaging examinations, while providing high-quality patient care.

Preparing patients for their examinations and ensuring their comfort throughout the imaging process.

Creating a great first impression when greeting patients/referring doctors/other industry associates bothface to face and over the telephone.

Be the first point of contact for patients, providing a welcoming and professional experience.

Schedule and confirm appointments for multiple imaging modalities.

Register patients accurately and verify referral and billing details.

Processing Medicare billing, payments, and performing end-of-day banking.

Entering patients and referrerdetails accurately and in a timely manner.

Ensuring work flow is conducted in a correct and timely manner.

Supporting clinical staff with procedures and day-to-day clinic operations.

Collaborating with clerical staff, Radiographers and Radiologists to deliver a seamless patient experience.

Background and experience

Cannulation experience (desirable but not essential)





Current Working With Children Check (WWCC).

Ability to work effectively as part of a multidisciplinary healthcare team.

Experience with patient records, bookings, or basic computer systems can be advantageous.

Experience working in a fast-paced clinical environment, including managing multiple tasks and priorities.

Previous experience assisting radiographers or other medical imaging staff is an advantage, but may not always be essential for entry-level positions.

Strong attention to detail, technical competence, and a patient centered approach.

Excellent communication and interpersonal skills for effective collaboration.

As part of joining the team at Carlisle, you will have access to a range of benefits including:

Competitive remuneration

Career growth and development opportunities

Benefits platform – Provides everyday savings for employees, including discounts at hundreds of retailers and thousands of locations (groceries, fuel, health and more).

Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.

Confidential health and wellbeing support through our Employee Assistance Program available to all employees and their families.

Our commitment to Diversity, Equity and Inclusion

At Carlisle Health, we believe everyone deserves the chance to thrive. We’re proud to be an equal opportunity employer and are committed to building a welcoming and inclusive workplace. We value diverse skills, experiences, and perspectives, and we encourage people of all ages, ethnicity, socio-cultural background, disability, sexual orientation or gender identity to apply.

Please note only people with the right to work in Australia will be considered.

Whilst wealwaysendeavourto respond to every application, depending on the number of applicants,we mayonlybe abletocontactapplicantswho qualify for the shortlist,and we appreciate your understanding.

#J-18808-Ljbffr

📌 Technical Assistant/Patient Services (Fraser Coast Regional)
🏢 Carlisle Health
📍 Fraser Coast Regional