Senior Workforce Management Strategist & Delivery Leader (New South Wales)

Senior Workforce Management Strategist & Delivery Leader (New South Wales)

21 Aug
|
8400 Australia - Genesys Cloud Services
|
New South Wales

21 Aug

8400 Australia - Genesys Cloud Services

New South Wales

Genesys is seeking a Principal Workforce Management Consultant to guide enterprise customers through WFM/WEM transformations. You will lead executive discovery, quantify business value, and drive roadmap, balancing cost, service levels and employee experience across Sydney, Brisbane or Melbourne-based engagements.

Robust analytics, change management, and Agile delivery are essential for partner success. Join a global team delivering AI-powered experiences and scale in enterprise environments,

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📌 Senior Workforce Management Strategist & Delivery Leader (New South Wales)
🏢 8400 Australia - Genesys Cloud Services
📍 New South Wales

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