Clinic Manager – Skin & Aesthetics Clinic

Lead the daily running of the clinic, work alongside Dr Isha and our dermal therapy team, and champion the client experience from first enquiry through to aftercare.

Key responsibilities

Oversee the daily running of the clinic, including rostering, stock management and facilities

Own day-to-day reception duties, including greeting clients, managing appointment bookings and handling phone/email enquiries

Lead, coach and manage a multidisciplinary team, building a positive, high-performance culture and supporting ongoing development

Manage recruitment, onboarding and performance processes

Ensure the clinic operates in full compliance with AHPRA requirements and relevant cosmetic/injectables regulations, coordinating closely with clinical staff to safeguard safe, high-quality patient care

Maintain rigorous infection control, consent and record-keeping standards

Keep policies, procedures and accreditation requirements up to date

Champion the Addesso client journey: personalised, educational and pressure-free, from first enquiry through to aftercare

Drive treatment sales, retail performance and clinic KPIs

Identify and lead local marketing, promotions and business development initiatives

About you

Proven experience as a Clinic Manager, Practice Manager or similar senior leadership role, ideally within aesthetics, cosmetic medicine, allied health or a related field





Solid understanding of AHPRA compliance and regulatory requirements relevant to cosmetic/aesthetic clinics (or a demonstrated ability to get across these quickly)

A track record of driving sales performance and hitting commercial targets

Confident, engaging people-leader with experience managing clinical and non-clinical teams

Excellent organisational skills and sound commercial/financial acumen

Outstanding communication skills and a genuine passion for client care

Proficiency with clinic management/booking software highly regarded

About us

Addesso is a doctor-led skin and aesthetics clinic in Townsville, known for delivering exceptional results and an elevated client experience across our range of cosmetic injectables, skin treatments and aesthetic services. Our close-knit team of dermal therapists delivers a genuinely personalised approach to skin health and facial aesthetics. We don't believe in one-size-fits-all treatment menus or hard sells; every client journey starts with an unhurried consultation and is built on honesty, education and real results.

Full-time position with a competitive salary, based on experience

Leadership role with genuine autonomy and input into business direction

Supportive, growth-focused team environment

Staff treatment discounts and ongoing professional development

The opportunity to shape the future of a growing Townsville clinic

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📌 Clinic Manager – Skin & Aesthetics Clinic (Townsville City)
🏢 Addesso
📍 Townsville City