Job Description

Lead a team, own the experience, and make every first impression count in this Front of Lead chance.

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Are you a confident leader who thrives on delivering exceptional client experiences? Join the team at Findex on a 12-month max term contract basis and take ownership of front‐of‐house operations across our AU and NZ offices. Leading a team of Corporate Receptionists, you will set the tone for service excellence, build strong relationships with business leaders, and ensure every interaction reflects the very best of Findex.

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This is a role where you can make a real impact and truly add value.

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Your role, your contribution

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- Lead, coach and develop a team of Corporate Receptionists
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- Own front‐of‐house operations, standards and procedures
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- Be the primary escalation point for front desk and facilities
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- Partner with business leaders on VIP visitor and event requirements
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- Drive continuous improvement in client service and office presentation
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- Manage scheduling, rostering and coverage across all locations
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The benefits of joining us

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- Structured leadership programs and development pathways, with coaching and learning support.
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- Strong internal networks and support across Findex to help you succeed in the role.
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- Option to purchase additional leave to support life commitments and planned breaks.
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- You will gain exclusive and preferential access to some of the Findex Group products and offerings including your yearly tax return
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What you bring to the role

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- Proven experience in a senior reception, front‐of‐house or EA/PA or office management role
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- Demonstrated leadership or supervisory experience, ideally in a corporate environment
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- Previous proficiency with Microsoft Office and workplace management systems
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- Essential knowledge of WH&S; requirements for office and reception environments
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Findex is an equal opportunity employer.

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📌 Front of House Lead (New South Wales)
🏢 Findex
📍 New South Wales