Job Description

Heat and Control is a well-established, industry-leading company with facilities worldwide.

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Our name is synonymous with innovation, quality, and service throughout the world. This includes design, engineering, and manufacturing of machinery for processing, conveying, packaging and inspection in the food industry.

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About the Role

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As Service Engineer you will report to the Service Team Leader. Working as part of a high performing team, you will be responsible for the servicing of a wide range of packaging, inspection and food processing equipment. Our QLD office is based in Mount Gravatt and there is a requirement to complete site work, most sites are in the Brisbane metro area with some intra & interstate travel. We have a team of 4 service technicians in Brisbane with additional technicians in VIC and QLD.

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Key responsibilities include:

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- Installation, commissioning, and maintenance of wide range of packaging and food processing equipment.
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- Diagnosing and repairing automated packaging, inspection and food processing equipment.
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- Maintaining constant communication and updates on job statuses with various stakeholders.
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- Compiling installation and service reports.
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- Identifying faults or improvement ideas and discuss with engineering to provide high quality solutions for our customers.
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- Maintaining strict deadlines for project installations and handovers.
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- Providing customer training and support.
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About you

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To succeed in this role, you are a proactive, reliable, and resilient service professional who has a passion for finding solutions.



This role needs to coordinate with internal teams to efficiently deliver service solutions (installation, commissioning, and maintenance) of our leading solutions. Other essential requirements are:

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- Trade qualified Fitter Turner or Machinist, ideally with at least 5 years post trade experience.
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- Restricted Electrical Licence/electrical circuit troubleshooting experience will be ideal, but not essential as training will be provided.
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- At least 5 years field support experience (preferably with food processing equipment).
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- Ability to read and interpret mechanical engineering drawings (AutoCAD experience advantageous)
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- Ability to read and interpret pneumatic drawings.
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- IT skills and proficient use of MS Word and Excel.
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- Ability to interface with HMI/Software on various OEM equipment.
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- Excellent and professional customer service skills.
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- Detail orientated and skilled in precision adjustments within tight tolerances, ensuring accuracy through validation and quality control.
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- Strong problem-solving and analytical skills, with a willing mind to learn current technologies and develop recent skills.
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- Strong organisation and time management skills.
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- A valid Australian Driver and Forklift license.
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- Australian Permanent Residency.
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This is an exciting opportunity for a results driven service technician to forge a long-term career with a leading OEM. We value our employees and look to upskill and provide ongoing training for our team members.

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Heat and Control is an equal opportunity employer who provides a smoke free work environment, free on-site parking with excellent working conditions.

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Please apply online including a cover letter addressed to:

#J-18808-Ljbffr

📌 Service Engineer (Queensland)
🏢 Heat and Control
📍 Queensland