Both positions will be required to work 1 evening and 1 Saturday per month

Band 3 Library - Salary Range $69,868 - $73,701 per annum pro rata + 12% Super

Why join Melton City Council?

Melton City Council is proud to serve one of Australia’s fastest-growing and most diverse communities. We are a forward-thinking local government committed to creating a city where everyone feels welcome, supported, and empowered.

As a Council, we are driven by innovation, inclusion, and excellence. We deliver high-quality services and infrastructure, promote lifelong learning, and champion health and wellbeing across our municipality. Our team plays a vital role in shaping a vibrant, sustainable future for our residents.

Working with us means being part of a collaborative and inclusive culture that values your growth. We offer:

- Professional and personal development opportunities
- Generous leave entitlements and flexible work arrangements
- A dynamic workplace close to home, surrounded by heritage charm, green spaces, and modern amenities

Join us and help build a city that thrives—where your work makes a real difference every day.

The Opportunity

An exciting opportunity has arisen to become a member of the Libraries and Learning team. In this position you will engage with the community around collections, technology to supporting lifelong learning. This position reports to Team Leader Library Customer Experience and services both internal and external stakeholders, including library members, library staff, and the general public.

Key Responsibilities

- Deliver high quality customer service at library facilities or outreach points, ensuring customers have a positive library experience characterised by active engagement.
- Proactively assist customers to maximise their use of the library, resources, equipment, technology and online library platforms.
- Under the direction of the shift supervisor, undertake routine library tasks including issuing and returning loans, event bookings, collecting fees, and basic information and directional enquiries.
- Assist with the maintenance of the library collection through efficient shelving of resources, shelf tidying, updating displays and processing of item lists.
- Deliver the day to day bookings, hire and operation of meeting rooms and tenant space across Council's Library and Learning Hub facilities.

About you

To be successful in this role you will have the following:

- Completion of at least 4 years secondary education plus a short industry-based training courseor some on-the-job training.
- Demonstrated customer service,



time management and organisational skills with the ability torelate well to a diverse range of people in a busy environment.
- Delivery literacy and learning programs for children and adults, and basic training in the use oflibrary equipment and technology.
- Must hold or be able to obtain an Employee Working with Children Check.

Culture and Values

Our vision for our community is to be:"A vibrant, safe and liveable city accessible to all" and that means there’s a place here for you too.Our organisational values represent us as an established growth Council and the values are reflected in everything we do; our decision-making, our actions and our service provision to the community. Council has a diverse and vibrant organisation and we’d love to have you join us to help shape a city for the future.

We are Vibrant MELTON. Our values are:

- Motivate
- Empower
- Lead
- Trust
- Open
- Nurture

There are a number of great reasons why our people love working at Melton City Council:

- Additional $500 per annum pro rata superannuation for female employees over the age of 45
- Access to the Local Government Employee Health Plan (GMHBA) with exclusive perks
- 16 weeks Paid Parental Leave (Super is paid during parental leave)*
- 3 weeks Paid Secondary Carer Leave*

*These benefits are pro rata.

To be eligible for employment at Melton City Council you must be legally entitled to work in Australia.

All successful applicants will need to undertake pre-employment requirements including but not limited to a satisfactory criminal history record check. Successful applicants must be able to comply with any public health orders applicable to local government.

We strongly encourage job applications from Aboriginal and Torres Strait Islander people, people with disabilities, LGBTIQA+ and people from culturally diverse backgrounds. If selected for an interview and you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance.

Melton City Council is committed to being a child safe organisation and has Zero tolerance for child abuse.



Melton City Council is committed to creating and maintaining a child safe organisation where protecting children and preventing and respondingto child abuse is at the centre of our everyday thinking and service delivery.

Applications close 11:59pm Thursday 20 August 2026

Privacy Acknowledgment

The personal information requested on this form is being collected by the Melton City Council for the purpose of processing your recruitment application and conducting the selection and onboarding process. You may apply to the Melton City Council for access and/or amendment of the information. Your personal information will not be disclosed to any external party without your consent, unless required or authorised by law. Your personal information may be provided to internal Council teams for the purpose of recruitment, selection and onboarding. Should you fail to provide the information, we may be unable to progress with your application to Council. You can contact the Talent Acquisition Team at for further information.

- Yes I agree to the privacy statement *

Personal Details * Required field

- First name *
- Last name *
- E-mail *

Digits only or add + for international numbers

- Street *
- Street Cont.
- City, Town or Suburb *
- Postcode or Zipcode *
- Country *
- State, Region or Province *
- LinkedIn URL

(Please click on your profile and copy the URL from your profile page.)

Questions

Are you an Australian citizen, permanent resident of Australia or legally entitled to work in Australia? *

- Yes
- No

Melton City Council is committed to being a child secure organisation and has zero tolerance for child abuse.

Have you had any allegations made against you under the reportable conduct scheme that were substantiated?

- Yes
- No

Have you left any organisation whilst you were subject to a pending reportable conduct investigation?

- Yes
- No
- Yes
- No

Hold or be able to obtain an Employee Working with Children Check.

- Yes
- No
- Completion of at least 4 years secondary education plus a short industry-based training courseor some on-the-job training. *
- Demonstrated customer service, time management and organisational skills with the ability torelate well to a diverse range of people in a busy environment. *
- Well-developed information technology skills with the ability to provide assistance in the use ofcomputers, photocopiers, wireless internet access and mobile devices. *
- Delivery literacy and learning programs for children and adults, and basic training in the use oflibrary equipment and technology. *

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📌 Library Customer Service Officer (Melton City)
🏢 Catholic Education - Diocese of Rockhampton
📍 Melton City