Job Description

Company: One-Six-One Pty Ltd

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Job Type: Full-time, Permanent Position

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About One-Six-One

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One-Six-One is one of Melbourne's premier nightlife and entertainment venues, located in the heart of Prahran. As our business continues to grow, technology has become a critical component of our operations, supporting point-of-sale systems, payment platforms, venue security, customer management, business reporting, digital marketing, and day-to-day administration.

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To support our continued growth and digital transformation initiatives, One-Six-One is establishing an internal Information Technology function to oversee and manage the venue's technology infrastructure, cybersecurity, business systems, and digital operations.

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We are seeking a motivated and technically capable IT Support & Systems Administrator to lead and manage the venue's internal ICT operations and support the development of our growing technology environment.

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This is a unique opportunity to establish and manage the internal IT function of a leading hospitality business while driving innovation, security, and operational efficiency.

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Key Responsibilities

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IT Infrastructure & Systems Administration

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Install, configure, maintain, and support computer systems, servers, and network infrastructure.

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Administer Microsoft Windows environments, Microsoft 365, Active Directory, DNS, DHCP, and cloud-based services.

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Manage user accounts, permissions, password administration, and onboarding/offboarding processes.

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Maintain IT asset registers and technology documentation.

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Hospitality Technology Support

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Administer and support POS systems, EFTPOS terminals, printers, tablets, and mobile devices.

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Support booking systems, reservation systems,



and business management applications.

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Maintain venue audiovisual systems and digital displays.

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Coordinate with third‐party vendors and service providers regarding technology systems and upgrades.

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Network Administration

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Monitor and maintain wired and wireless network infrastructure.

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Support routers, switches, VPN connectivity, internet services, and network security configurations.

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Troubleshoot hardware, software, and connectivity issues to minimise business downtime.

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Cybersecurity & Compliance

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Implement cybersecurity best practices and endpoint protection measures.

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Manage antivirus solutions, patch management, and system updates.

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Assist in developing business continuity, backup, and disaster recovery procedures.

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Monitor and improve information security practices and user awareness.

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Business Systems & Reporting

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Support the implementation and administration of business systems and backend technologies.

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Assist management with technology projects, digital transformation initiatives, and process automation.

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Develop and maintain technical procedures and documentation to improve operational efficiency.

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User Support

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Provide Level 1 and Level 2 ICT support to management and staff.

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Respond to and resolve technical incidents and service requests.

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Deliver onsite support and training to end users on business systems and applications.

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Skills & Experience

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Minimum one year of relevant experience in ICT support, systems administration, service desk, or desktop support environments.

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Experience supporting Microsoft Windows, Microsoft 365, Active Directory, networking, and business applications.

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Experience troubleshooting hardware, software, networking, and connectivity issues.

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Knowledge of TCP/IP, DNS, DHCP, VPNs, VLANs, and wireless networking.

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Robust understanding of IT service management principles and technical documentation.

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Excellent communication and problem‐solving skills.

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Ability to work independently and manage multiple priorities in a fast‐paced business environment.

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Experience supporting POS and EFTPOS systems.

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Experience in hospitality, entertainment, or customer‐facing environments.

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Exposure to cybersecurity principles and cloud technologies.

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Qualifications

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Diploma, Advanced Diploma, Bachelor's degree, or higher qualification in:

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Information Technology

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Cyber Security

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Networking

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Information Systems

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Computer Science

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Related ICT discipline.

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Professional certifications such as Microsoft, Cisco, Azure, or ITIL will be highly regarded.

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What We Offer

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Competitive salary package of $75,000 – $85,000 plus superannuation.

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Opportunity to establish and manage an internal IT function within a growing business.

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Exposure to diverse technologies across hospitality operations, business systems, networking, and cybersecurity.

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Professional development and certification support.

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Long‐term career progression and opportunities to contribute to business technology strategy.

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📌 IT Support & Systems Administrator (Victoria)
🏢 OneSixOne
📍 Victoria